Perfumed Bath Shower Gel upto nine free! (Pay P+P)

bytie_bit

Phonix wrote:

I sent my email a little before yours and have still recieved no reply. neither have I had a reply to the previous email.

I've sent the emails to enquiries.yruk@yrnet.com

I've don't think they will answer above email now onwards due to many questions re-email them to this address at once: kara.richardson@yrnet.com

Miss_Moneypenny

A big thank you to everyone that's sharing information on this thread, not only is it helpful but very entertaining too - I've been shouting, swearing and yipeeing ( not sure if this is a word :doh:) at my screen for the past week.

Just to let you know,I havn't received my orders yet so can't do very much YET!!! However thanks to you lot at least I have a plan of action at the ready.

Thanks again :T :T :T

Phonix

bytie bit how did you get that address?

coupon_king_2

Phonix ... your not alone .... apart from my order conformation from the 16th May I aint had a dickie bird from them ( except spam email with all the offers they wish me to by ) ...

I have also sent an email asking when I can expect my items ....but no reply !

poppit_2

JUST RECIEVED THIS ALTHO MY NAME ISNT KAREN LOL

Dear Karen

Thank you for your email enquiry regarding your recent internet order.

I can confirm that your orders were despatched on the 25th of May
Order XXXXXX was charged at £1.22
Order XXXXXX was charged at £24.48 . On checking your order
confirmation I
note that this is an over charge of £13.98 which will be refunded to
your
card today.

On checking your order confirmation I note that you had infact opted to
received 9 free shower gels.
This offer was intended to be limited to one free shower gel per
customer.
Due to a programming error the possibility of choosing to have more
than
one free product was offered.

We have identified our mistake and will forthwith forward you the 8
shower
gels that were missing from each of your order.


Please accept my sincere apologies for any inconvienience caused by
this
incident.

Kind regards

Kara Richardson

Customer Care Coordinator

poppit_2

P.S i had to send out at least 7 emails till i got the above email back so dont give up folks

bytie_bit

Phonix wrote:

bytie bit how did you get that address?

She reply to me by email and check the address!!!!!! least it works bit quicker!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! why?! :money:

poppit_2

:T pmsl just got another Email same as above with my right name this time lol

bright_side

poppit wrote:

JUST RECIEVED THIS ALTHO MY NAME ISNT KAREN LOL

Dear Karen

lol that's probably cos they emailed me earlier

poppit_2

karen23 wrote:

lol that's probably cos they emailed me earlier

ahh meaning they can copy and paste lol


i will be checking my bank account all day now to see if the funds they owe me go in