Apple iPhone - Error 53 - Device Bricked

prowla

The thought occurs - cold the phone now be taken to Apple and have the official part fitted?

powerful_Rogue

prowla wrote: »

The thought occurs - cold the phone now be taken to Apple and have the official part fitted?

Apple were refusing to carry out repairs on any handset that has been repaired via a 3rd party. Although some people are reporting some Apple shops have offered to sell them a refurbished handset for £250+

cookie365

AJXX wrote: »

As far as I can see nobody has actually posted anything with regards to consumer rights so far - probably because this a very unique situation.

I and Altarf certainly have. The consumer right is to have quiet enjoyment of your property without Apple disabling it, unless you gave them specific permission.

cookie365 wrote: »

All of this is irrelevant if the customer didn't agree at the time of purchase that Apple could do this.

Altarf wrote: »

More relevant is what does the customer agree to when they do the software upgrade, as that is what bricks the phone. You do read the thousands of words of legalise before hitting the update button?

At the end of the day, Apple can set whatever conditions it wants on its software upgrades, and if that is "don't break the security by getting a hamfisted repair in a dodgy backstreet shop", then so be it.

Though I disagree with Altarf that if it's hidden somewhere in the legalese it must be OK. I believe - and I'm not a lawyer, it's just my belief - that a county court would not uphold such a drastic measure just on the basis of a hidden T&C that the customer hasn't had their attention specifically drawn to.

Altarf

powerful_Rogue wrote: »

Im not sure why you keep calling this a "hamfisted repair". One case in question, the phone worked perfectly for 4 months after the repair was carried out. It only stopped working when Apple released an iOS update.

It is a hamfisted repair, because the untrained fool who 'fixed' it simply disabled the security.

"My car door doesn't lock and unlock"
"Don't worry, I fixed that by removing the lock and replacing it with a piece of string you can use to hold it closed"

powerful_Rogue wrote: »

Its all well and good people shouting "Apple do it for security" - If thats the case, why does it only happen when Apple update the iOS and not as soon as the TouchID sensor is replaced/becomes faulty..

Things move on, things improve, and Apple has become aware of the damage to their brand that could occur with people bypassing the security with a kludgy 'repair'.

cookie365 wrote: »

Though I disagree with Altarf that if it's hidden somewhere in the legalese it must be OK. I believe - and I'm not a lawyer, it's just my belief - that a county court would not uphold such a drastic measure just on the basis of a hidden T&C that the customer hasn't had their attention specifically drawn to.

So all Apple need to do tonight is to add a bold line in the process to upgrade saying -

This upgrade must not be performed if you have either damaged your phone or had your phone repaired by a non-approved repairer. If you are unsure whether to proceed, please make an appointment to visit an Apple store.

With a tick box saying that you agree that your phone has not been damaged or repaired.

The only trouble is you would then have people bleating about being denied the upgrade, and how it wasn't fair.

takman

I really don't understand why people would go ahead with repair when they know the touch id won't work. I don't have an iPhone but using the fingerprint scanner to unlock the phone is a lot easier than typing in a code, so why would people not use it?

pulliptears

I will be interesting to watch the second hand market now and see how many people are fleeced by this.
If you knew you'd had a third party repair and were a little unscrupulous you'd sell the phone before updating I suspect. Could actually explain the influx of cheaper iPhone 6 and 6s on selling sites.

Peter999_2

Altarf wrote: »

It is a hamfisted repair, because the untrained fool who 'fixed' it simply disabled the security.

"My car door doesn't lock and unlock"
"Don't worry, I fixed that by removing the lock and replacing it with a piece of string you can use to hold it closed"

I'd have said it was more like someone fixing your car, disabling the central locking then telling you that you always had to use the key from now on instead. It is still secure and functional.

cookie365

Altarf wrote: »

So all Apple need to do tonight is to add a bold line in the process to upgrade saying -

This upgrade must not be performed if you have either damaged your phone or had your phone repaired by a non-approved repairer. If you are unsure whether to proceed, please make an appointment to visit an Apple store.

With a tick box saying that you agree that your phone has not been damaged or repaired.

The only trouble is you would then have people bleating about being denied the upgrade, and how it wasn't fair.

I'd say something along those lines, yes. Better still, for the upgrade process to check if it's an evil mutant phone and only install on condition that you accept recommended changes to the security to compensate.

pappa_golf

ok so we look at one of the "players" on ebay http://www.ebay.co.uk/itm/Apple-iPhone-6-16GB-Factory-Unlocked-Space-Grey-/400802676243?_trkparms=%26rpp_cid%3D5669a053e4b0d6f860e5a9a3%26rpp_icid%3D56aa3b20e4b0655ee81c307e%26clkid%3D3368161475567909702&_qi=RTM2049868






1: 12 mth warranty


2: YOU CAN UPDATE THE PHONE WITH THE LATEST iOS OPERATING SYSTEM OR ANY NEW OPERATING SYSTEM AVAILABLE FOR THIS MODEL IN THE FUTURE.


I would imagine the small print refers to the warranty not covering software?




I wonder how many have been repaired , and by who


are


universalgadgets .
41-43, Roebuck Road
LONDON
London
IG6 3TU
United Kingdom


a authorised apple repair centre?

AJXX

pappa_golf wrote: »

ok so we look at one of the "players" on ebay http://www.ebay.co.uk/itm/Apple-iPhone-6-16GB-Factory-Unlocked-Space-Grey-/400802676243?_trkparms=%26rpp_cid%3D5669a053e4b0d6f860e5a9a3%26rpp_icid%3D56aa3b20e4b0655ee81c307e%26clkid%3D3368161475567909702&_qi=RTM2049868

Avoid at all costs! Personally I've had 2 iPhones off them (although iPhone 5's not 6's). Both phones arrived and immediately you could tell they'd been repaired poorly - housing around the screen was loose/creaked with pressure and the screen itself had a distinct purple shade which clearly screamed poor quality part.

My guess is they buy them cheap with cracked screens/damaged housing and repair them in house.

Both phones swiftly went back and refunded with eBay intervention (due to the sellers refusal to reply to messages once the phones had been returned).

Disclaimer: this was roughly 1.5 years ago (they may be better now).

are


universalgadgets .
41-43, Roebuck Road
LONDON
London
IG6 3TU
United Kingdom


a authorised apple repair centre?

Nope.

The closest AASP to that postcode is;

STORMFRONT
11 EAST MALL, UNIT F2 THE LIBERTY SHOPPING CENTRE
ROMFORD RM1 3RL

Source: https://locate.apple.com/uk/en/service/?pt=3&lat=51.6066231&lon=0.1191228&carrier=ALL