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Apple iPhone - Error 53 - Device Bricked

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Comments

  • Altarf wrote: »
    TouchID will work if repaired by someone who knows what they are doing.

    Only Apple can pair the TouchID to the secure enclave using thier systems. However not even Apple carry out this repair out of warranty, the only option they offer is to purchase a reconditioned handset at £250+
  • AJXX
    AJXX Posts: 847 Forumite
    edited 13 February 2016 at 1:13PM
    Only Apple can pair the TouchID to the secure enclave using thier systems. However not even Apple carry out this repair out of warranty, the only option they offer is to purchase a reconditioned handset at £250+

    This is not true and I'd be interested to see any evidence you have to support this claim.

    If the home button is broken Apple will charge the screen replacement cost and replace the screen/home button at the same time (at least in an Apple Store) - therefore the cost is around £86 to repair a broken home button out of warranty NOT £250+ - which is exactly the point I've been trying to make all this time.

    The people being quoted £250 are the ones who have already had a 3rd party modification and Apple are charging them full whack to replace their phone for a new unit.

    I've verified this by asking Apple directly - NOTE the price is higher than £86 as I queried them based on an iPhone 6+

    LJnpPC0.png

    Full chat:

    ahqYLBp.png
  • AJXX wrote: »
    This is not true and I'd be interested to see any evidence you have to support this claim.

    If the home button is broken Apple will charge the screen replacement cost and replace the screen/home button at the same time (at least in an Apple Store) - therefore the cost is around £86 to repair a broken home button out of warranty NOT £250+ - which is exactly the point I've been trying to make all this time.

    The people being quoted £250 are the ones who have already had a 3rd party modification and Apple are charging them full whack to replace their phone for a new unit.

    I've verified this by asking Apple directly - NOTE the price is higher than £86 as I queried them based on an iPhone 6+

    LJnpPC0.png

    Full chat:

    ahqYLBp.png

    Have a look at the various Apple forums where people have gone to Apple out of warranty to be advised they are unable to replace on the TouchID sensor, only replace the handset.

    In your Q&A - They are talking about replacing the screen and the home button. Im talking about just a faulty TouchID which sits under the home button. There is no need for the screen to be replaced.

    https://www.apple.com/uk/support/iphone/repair/other/
  • AJXX
    AJXX Posts: 847 Forumite
    edited 13 February 2016 at 1:35PM
    Have a look at the various Apple forums where people have gone to Apple out of warranty to be advised they are unable to replace on the TouchID sensor, only replace the handset.

    You purchase an iPhone 6 and the Touch ID/Home button breaks. (This is the home button you place your finger on to unlock the device).

    The repairman states that once he replaces the button, it will work as a home button, but you will no longer be able to use it as a finger print scanner. You agree to this.

    Everything I've read/researched on this (including your own OP) suggest that the home button and Touch ID sensor are more or less the same thing and can not be separated in fact I believe they're soldered together.

    I highly doubt Apple have just quoted me £100 to repair the home button and would leave the TouchID none functioning...

    From what you're now saying, if the TouchID is indeed a separate component from the home button then why would it cease to function after changing just the home button?
  • Altarf
    Altarf Posts: 2,916 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Only Apple can pair the TouchID to the secure enclave using thier systems.

    Assuming this is true (which others claim it is not) why are you are surprised that some backstreet cowboy operation does not have the technical skill to fix this important security feature?
  • Have a read up on the stories and you will understand or have a look at the class court case filed in the states - that will explain everything otherwise we're just going to go round in circles.
  • Altarf
    Altarf Posts: 2,916 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Thanks, but I know all about it. People moaning that their £600 complex technological marvel has stoped working because some hamfisted guy in a backstreet stop doesn't know what they are doing.

    And if Apple had not stepped in and enforced security where the phone had been tampered with, they would have probably received a class action case from people who had lost out because one of the key designed in security features had been disabled.
  • prowla
    prowla Posts: 14,305 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    So, the phone has been bodged with an incompatible unapproved replacement part.
  • Altarf
    Altarf Posts: 2,916 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    prowla wrote: »
    So, the phone has been bodged with an incompatible unapproved replacement part.

    Yes, and in the process disabling a key security feature.

    And some people wonder why Apple has taken positive steps to stop this abuse.
  • prowla wrote: »
    So, the phone has been bodged with an incompatible unapproved replacement part.

    Not at all. This also happens using OEM parts.
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