Help! Workmen from hell

Rainbowgirl84

You through necessity have allowed floor covering fitters and removal men into your home despite your condition. I wish I was your neighbour and would willingly help you out as I'm sure most people would.

pendragon_arther

paddyrg wrote: »

'...from hell' seems to be overstating the case a little. Inconsiderate maybe. Underestimated the score of the job maybe. Sounds like a couple of misunderstandings combined with misplaced optimism around timings but no malice.

Carpet fluff everywhere... Carpet rolls all over the place... They are fitting new carpets, kinda goes with the territory. Frozen food inconvenient, I guess you made a choice for whatever reasons (which were outside fitters control or even knowledge or understanding) where there were mitigations available.

Smashed baubles everywhere? Tree may or may not have been laid on its side? So the rooms had stuff in that the fitters were trying to work around - might be why they didn't manage the whole job as fast as they'd hoped.

Doors - they want to make good.

As visions of hell go, I'll take yours over eternal damnation in fire pits of agony, despair and regret ;-)

I pity your partner if you have one.


OP why not put in writing what you would want to claim from this cowboy outfit, itemising everything and do not pay them another penny. Tell them if they do not make good the damage you will take them to the small claims court (you can do it online and it doesn't cost much and it's fairly easy, there's a guide in these forums). I would also suggest doing some research on a good company locally who can step in and make good if Jesse James and his gang can't or won't. Also it sounds like you need some sort of support. Is there a mental health day centre locallly or mental health team you can speak to?

GwylimT

arcon5 wrote: »

If that's who op is then that is fine. Ops of course an individual and making her own decisions about her lifestyle, even if that lifestyle involves isolating herself.... however, the shop cannot be held financially responsible for a situation that could have easily been avoided but wasn't bcause of the lifestyle op has chosen. The food situation was avoidable, the fact it wasn't avoided is down to the fact op through whatever reason opted not to mitigate the situation. You can respect op for having strength to stand by her choice of lifestyle but you cannot expect others to pay for this

Aspergers is not a lifestyle choice, it is a neurological condition, I suggest you go and educate yourself.

Robin9

My Father In Law was an Aspergers sufferer and I can understand some of the challenges the OP faces. He had particular problems with preciseness - time, quantities and weights- and relationships. Logic - like what to do with OP frozen food -goes out of the window.

To him and the OP the things we take in our stride or just get on with present real problems. Living with a sufferer - I suggest Arcon5 doesn't - is particularly challenging as well.

[Deleted User]

I have a son (19) with aspergers and I find it quite startling the amount of people who think if he tries hard enough he will 'get over it' and be able to do something he previously couldn't. Like getting dumbfounded and stuck over choices, not being able always to see what seem to others obvious ways of solving a problem.

Sometimes I find ways of assisting so he can solve the problem, sometimes when he's just too stressed I just calm him down and take over. But its not a choice he's making, and situations like this make him feel terrible.

Over the weekend he spent some time with his father. His father somehow thought it would be a good idea to spend most of the weekend in Bluewater, with the crowds, masses of shops and lights. My son had problems but tried his best to cope. I tried very gently to point out that shopping is a bit difficult for our son, and maybe another choice would be good another time (I'd been receiving desperate texts but not until the last day). His reply.., "but he did cope.., so he was ok" (i.e. he didn't have a massive meltdown). I pointed out that hiding and coping were two different things. But obviously it was going to be negative to try and force the point so I gave up and left it there. He wasn't going to get it. Like one or two posters on here.

OP.., I hope you are proud of yourself. You have dealt appropriately with situations that aren't easy for anyone to deal with. That's massive (and to be honest, better than I've dealt with similiar situations). I am sorry you have had the problems you have with the carpet installers. You could possibly try and get some reassurance from the shop owner about the ability of the team he wants to send in to put things right. He has a vested interest in getting it right that another installer won't. Plus you won't necessarily know that a different team will be any more able (from elsewhere).., he will (hopefully) make sure you get the service you should have gotten the first time around. So I might consider talking to him and seeing if he can reassure you.

You might be able to claim for the frozen food wasted, you might not. It depends how understanding the person on the other end is. Morally you should, legally.., you might not, unfortunately. But personally I'd say to the shop owner that he fixes the problems his team created, and you don't pay the other 50% owing, and prepare to negotiate from there. It sounds like the doors might need replacing. Take lots and lots of photos as evidence if you can.

paddyrg

pendragon_arther wrote: »

I pity your partner if you have one.

Ooohhh an ad-hom attack. It's fine that we disagree, and by all means pity my wife of 20 years, but I don't see how using it as a dig helps anyone.

I don't really see what I did that was so offensive? Not fueling the fire but stepping back and looking at the facts as reported. I'm not making light of Aspergers, just referencing that the carpet fitters were somewhere between unaware and thoughtless, not apparently malicious.

OP does have my sympathy that things have been inconvenient, but it does seem like the shop are trying to resolve things and we're all grown ups here. OP strikes me, in fact, as someone who is functioning well despite some things being more challenging - not as someone actively seeking sympathy and coddling, and I have great respect for that.

spidermaaaan

Thanks
Yes I am not after sympathy
I admit I was a bit stupid over the food but the idea of getting someone to help or maybe store it in the fridge just never occurred to me. I can be clever with computer programming and have taught neuroscience at universities but I suck at frozen food management.
I am not that bothered about the food to be honest it was only some ice lollies and frozen jacket potatoes so it has not bankrupt me throwing them in the bin and I did eat one ice lolly before chucking them out.

spidermaaaan

I also agree the fitters were not malicious they just did a rush job because they have better things to do with their time than fit carpets. I pay employees by the hour but the shop owner told me he pays them by the job so that is an incentive to rush as many carpet fits in the day.

[Deleted User]

Yes, unfortunately, this is not the first time this has happened because of the way the fitters are paid. I've got the number of a private fitter, he gives a quote and does the job properly, word spreads and he's always busy.

Unfortunately your job has now turned into more than carpet fitting.

Kim_kim

I'm curious - was any laminate at all ordered from these carpet fitters?