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Equifax won't know about Nationwide

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I thought I'd put this up to help anyone else who banks with Nationwide Building Society.

I was doing my credit reports when I was told by both Equifax and Clearscore (did both for comparison) that there is insufficient information for them to generate a report.

This struck me as odd, because I've got a lot of different accounts with Nationwide (the ones they should know about being my current account and credit card).

Thankfully, Check My File provided me with the answer. For whatever reason, Equifax does not obtain information from Nationwide, which meant they only had a cancelled phone contract on me (we're private tenants and our landlord pays the bills apart from the Internet, which my boyfriend is paying).
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  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    My Nationwide current account shows on Equifax/Clearscore, so they do report some at least.
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  • Dobbibill
    Dobbibill Posts: 4,191 Ambassador
    Part of the Furniture 1,000 Posts Mortgage-free Glee! Name Dropper
    fermi wrote: »
    My Nationwide current account shows on Equifax/Clearscore, so they do report.

    Ditto - mine too.
    I’m a Forum Ambassador and I support the Forum Team on the Budgeting & Bank Accounts, Credit Cards, Credit File & Ratings and Energy boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.

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  • Weird, I had a flexaccount for nine years now, but Check My File said Equifax didn't have it...
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    edited 29 November 2015 at 11:49AM
    The current account may pre-date the time when most banks started routinely reporting current account data then. I can never remember the time frame for that, but for many accounts opened before that they are not reported unless you ask and give consent now.

    There can be other causes, such a a slight mismatch in the personal/address details the bank reports the data under, resulting in the CRAs failing to link the data to your file.

    EDIT: http://www.experian.co.uk/consumer/questions/askjames217.html
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    This info is from Experian, but it applies generically in most parts to the other CRAs as well.

    --> http://www.experian.co.uk/blogs/consumer-advice/credit-report-missing-information-tips/
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
  • Maybe, I knew that not everyone gets information from the same place, but not the timeline that these companies work on.

    I admit one year my family was in a rented property when they bought the house they are in now (I moved out last year) and was having it pretty much gutted out and refurbished. So some places may count the rented house and some don't.

    I took out a CC with Nationwide recently, so maybe the advisor will be able to help me with that one. May be a month or two before that one gets spotted.
  • My Nationwide account of some 40+ years doesn't appear on Noddle!
  • phona
    phona Posts: 249 Forumite
    Part of the Furniture 100 Posts
    My Nationwide current account, credit card, loan and mortgage all appear on ClearScore and Noddle. These were all opened in the last couple of years so I guess it's the age of yours, as others have mentioned.
  • jenniewb
    jenniewb Posts: 12,842 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    Wow! This is really helpful information!


    I've been trying to work on my poor credit score for the past 6 years after a DRO. I only have a Nationwide account. I keep up with all my payments, I keep everything up to date, but apart from being on the electoral register, I only have a Nationwide account. Yet despite this, I am turned down from a basic mobile phone sim only contract, am turned down for basic credit cards, and am turned down from some broadband deals all due to my credit score.


    I am now thinking the best way to improve my credit score isn't to live on credit cards (paying things off in full etc etc) but to just change my bank!
  • Dobbibill
    Dobbibill Posts: 4,191 Ambassador
    Part of the Furniture 1,000 Posts Mortgage-free Glee! Name Dropper
    jenniewb wrote: »

    I am now thinking the best way to improve my credit score isn't to live on credit cards (paying things off in full etc etc) but to just change my bank!

    Does it report to Experian or Call Credit (Noddle)?

    If it does report to one of the CRAs, it may be wiser to open an additional current account rather than switch, purely as you've got evidence of a long standing relationship with Nationwide then.

    Maybe carry on using it for your bills and use your new account for daily spends to keep it ticking over.

    Just a thought ;)
    I’m a Forum Ambassador and I support the Forum Team on the Budgeting & Bank Accounts, Credit Cards, Credit File & Ratings and Energy boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.

    If you can't be the best -
    Just be better than you were yesterday.
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