Avro Energy reviews: Give your feedback

Consumerist

Well, Octopus has a reputation for good customer service and so far they are not disappointing me.

polymaff

Consumerist said:

Getting back to the nitty-gritty of pricing, I've been running some numbers based on the Flexible Octopus tariff

...

The downside to this, of course, is that Octopus has some headroom to increase prices down the line.

No "the" Flexible Octopus. Octopus currently lists both a September and an October Flexible Octopus tariff.  Significantly different unit rates - as you'd expect.  One is £20 more per month than the other, here.

Consumerist

That's disappointing.

westv

No email from Octopus yet but, as I was in the middle of transferring from EDF, I don't expect one yet.

gt94sss2

katies_mum said:

I`m just very grateful we were not transferred over to British Gas (as when Breeze energy folded) they were horrendous and caused many people no end of problems, me included.

I think a lot of the issues when SoLR providers take over can be due to the quality of the records they receive and how quick the administrators of the collapsed firm are to deal with issues

alanwsg

Octopus have an "Avro status page" which they're updating regularly.
Might be worth keeping an eye on if you didn't get the Email...

https://octopus.energy/avro/

Anyanka1

As above, why would anyone opt for the Flexible October tariff when, according to the link posted above, the September version is still available and appreciably cheaper?  For some reason, the page will not let me copy and paste the rates, which already seems iffy.  Octopus is smelling a little bit fishy to me but I realise the entire energy market (and supermarkets, it seems) are all going to hell in a hand basket right now.  I'm off to the CEC to see if (heaven help me) e.on Next can do any better.

QrizB

Anyanka1 said:

As above, why would anyone opt for the Flexible October tariff when, according to the link posted above, the September version is still available and appreciably cheaper?

Because the September version is not really available.

I joined Octopus today (a regular switch, not a SoLR move) and I'm on a previous variable rate but I've already been informed that it will increase to the October rate on the 14th.

Consumerist

My understanding is that the Flexible Octopus Sep 2021 tariff has been pulled.

The Octopus web-site indicates that we'll be transferred to an Octopus Flexible October tariff which comes in at £10 under the tariff cap so you could use that as a rough guide. (Eastern region: 12,000 kWh gas & 3,100 kWh elec comes  in at c. £1,317 pa incl. VAT)

We'll be advised on the actual rates before we can switch anyway so why not just wait to see?

Anyanka1

Thanks, guys, and to everyone who has been so helpful on here.  If the October Flexible Octopus/whatever-it's-called tariff is, indeed, the one we will be on or is available once we have switched, the incredibly sad news is, it is way better than anything the CEC has to offer.  How sad; I hate variable tariffs but guess I will just have to watch it every day; what a bore.

Does anyone else think Mother Nature is exacting revenge, what with Covid, insufficient lorry drivers, erupting energy prices and all?  Thank God for Strictly!

... Come to think, what must their carbon footprint be like, with all those sequins and lumps of plastic stuck to costumes and all?  Dash it, I'm off to watch it anyway; I have a serious need for some frivolity.  Keeeeeeeep monitoring!

I have finally found the courage to actually work out what the difference between that October tariff and the Avro one is and reckon I will be £239 per year worse off.  That jibes with what other people have found, I think.  I just hope that is correct.  Come on, Octopus, tell us our actual rates!