Avro Energy reviews: Give your feedback

Thesaltmustflow

Consumerist said:

If you've cancelled your DD then it seems that putting aside something like 50% more each month may be needed to cover the period until the SoLR gets on top of it. This is based on E.on Next current prices for me.

My latest bill came in at £108 so I'm 'thinking' there should be more than enough to cover Septembers bill with a credit of £299 but probably not October and if I have made an 'error' cancelling DD well that's tough isn't it, I'm sure I'll end up paying later down the line, got enough in reserve to pay for a whole year of energy, lucky maybe, prudent definitely. 

Consumerist

I don't know how the SoLR will deal with opening balances but it seems possible they will roll any debit balance into the estimated annual cost and then divide by 12 to arrive at the new DD amount. In the current situation, if it persist, they may ask for an up-front payment if in debit so best to be ready for it, just in case.

millie

I have cancelled my direct debit too, I am £253 in credit there was another £80 due next week. Thats enough for now and I will just save the money for when the new account is set up. My thinking is if there are going to be more companies going bust, who is going to want to take all these customers on. Not only will they be making a loss on each customer with the price cap in place, they also have to fund your outstanding balance.
Which makes me wonder if we will get all our balance credited.

2010

millie said:

I have cancelled my direct debit too, I am £253 in credit there was another £80 due next week. Thats enough for now and I will just save the money for when the new account is set up. My thinking is if there are going to be more companies going bust, who is going to want to take all these customers on. Not only will they be making a loss on each customer with the price cap in place, they also have to fund your outstanding balance.
Which makes me wonder if we will get all our balance credited.

AFAIK all consumers pay into a fund (through a hidden charge on their bills) from which the SoLR gets the money to take on abandoned customers.

The main moan from the SoLR isn`t the fact they have to take them on but they have to sell them energy at the capped rate which, they say, sob,sob, is below the actual cost of the energy they are buying now.

Excuse me while I dry my eyes.

In the days when wholesale energy prices sometimes fell, we heard the sob story they can`t pass on the cut to consumers because they buy their energy contracts years ahead and the energy being used at that particular moment was bought at higher prices.
If that was the case then, surely the opposite applies now.

If the Gov/regulator had actually made the "big six" compete with one another, we might not be in the mess with all the minnows going to the wall now, because there wouldn`t be many.
Ofgem gave out licences like confetti to small suppliers and told consumers to switch, switch switch.
Did Ofgem vet their finances, seems not.

QrizB

2010 said:

AFAIK all consumers pay into a fund (through a hidden charge on their bills) from which the SoLR gets the money to take on abandoned customers.

There is no fund. Once the SoLR knows the costs, they are shared out and we pay through our bills. There are examples of previous arrangements on Ofgem's website.

You might reasonably expect this to mean prices rising more than expected in April.

Anyanka1

Just as we all pay for the WHD:  Taxpayers, bill payers, details, details.  Surely no-one thinks it actually comes out of the fat-cat CEOs' bonuses, do they?

Am I a complete idiot for just having posted meter readings on this administrators' site?  (I am grateful for the link, everyone, thank you)

Should I have waited and inflated to pay the Avro rates on more energy, for all that would have been dishonest?  Where is the moneysavingexpert line?  It is all moot now, since I have already done it.  Doh, I guess.  That could have been a "moral dilemma", couldn't it?

pearl123

I'm not giving avro any more money. Cancelled my dd the first day I heard the news. They've had more than enough. 
https://forums.moneysavingexpert.com/discussion/6299057/was-avro-trading-illegally-or-fraudulently-for-the-last-2-years/p1

Mabel2012

Thesaltmustflow said:

Consumerist said:

Seems likely this site has been set up by the Avro Energy administrators.

Managed to log in without issue (Thanks for the link) and surprisingly my credit is more than I thought, showing £299, of course this doesn't include this months usage but I'm thinking the new SoLR will be on top of this at some stage.

Download or print all your bills now, especially if your bills have not been straight forward or if you have had a meter exchange recently. It is also good practice to take a photo of the meter reading. When Tonik went bust the website only allowed access to all my bills for a short time. Then I gradually lost a month at a time until I only had one bill remained.

Mabel2012

2010 said:

If the Gov/regulator had actually made the "big six" compete with one another, we might not be in the mess with all the minnows going to the wall now, because there wouldn`t be many.
Ofgem gave out licences like confetti to small suppliers and told consumers to switch, switch switch.
Did Ofgem vet their finances, seems not.

If Avro had assets of only £100 and were acceptable as an energy supplier then Ofgem are not fit for purpose. Perhaps when this plays out we will be back to the big 6 plus Octopus.

Consumerist

If the pundits are correct then there will be far fewer suppliers to chose from by the end of the year. The likelihood, however, is that they will all be at around the same annual cost and switching, in the long run, will be just a matter of avoiding the SVT.