MFW Baby steps

mrsp1987

You can contact the ombudsman if it's taken over 8 weeks to sort out your issue and it's still unresolved. You could call them up and say what's going on and then inform that you're going to go to the ombudsman as is your right.
If also put it in writing as I don't trust companies to record info from phone calls to be recorded 100%

hiddenshadow

What a faff. Not sure if an ombudsman would help (also a foreigner, haha), but I tend to err on the side of "may as well complain to someone official on the off chance it speeds things along". Not sure if it's done any good, but the latest official I talked to (traffic commission) suspended our local coach company a few months later. They were doing all sorts of not-good things, including operating without proper licenses for a while (!), so I'm sure it wasn't just my complaint, but maybe I made someone take a closer look at them.

Petal88

SueP19 wrote: »

See if they will accept a picture from your phone :D

Ha I'm afraid I have! And I have the previous company's closing reading which €on insisted on getting directly from them instead of me.

mrsp1987 wrote: »

You can contact the ombudsman if it's taken over 8 weeks to sort out your issue and it's still unresolved. You could call them up and say what's going on and then inform that you're going to go to the ombudsman as is your right.
If also put it in writing as I don't trust companies to record info from phone calls to be recorded 100%

Thank you mrp1987, that helps! I think it's been 7 weeks now so I'll wait a bit longer before threatening them with the ombudsman.

hiddenshadow wrote: »

What a faff. Not sure if an ombudsman would help (also a foreigner, haha), but I tend to err on the side of "may as well complain to someone official on the off chance it speeds things along". Not sure if it's done any good, but the latest official I talked to (traffic commission) suspended our local coach company a few months later. They were doing all sorts of not-good things, including operating without proper licenses for a while (!), so I'm sure it wasn't just my complaint, but maybe I made someone take a closer look at them.

Remind me not to get on your bad side hiddenshadow! :eek:

Petal88

HR/Payroll confirmed today that I won't be getting paid a penny this month due to the company's study cost clawback. They haven't mentioned the fact that even once they take my whole salary for the month, I'd technically still owe them £900, so I'm secretly hoping they've forgotten about it...

I don't think the new company will reimburse me for the clawback until I get my first paycheck on the 26th of April so I'm afraid I'll have to dip into the wedding fund in the mean time . Although I know it's temporary and I'll get the money back, it's funny how uncomfortable I feel knowing that there will be less cash in the account this month...

hiddenshadow

Petal88 wrote: »

Remind me not to get on your bad side hiddenshadow! :eek:

Ha! I'm perfectly nice, I swear. :cool: I just have a very low tolerance for BS/incompetence. If you communicate and seem to be trying your best, that's fine by me. But if you put me off or give me terrible service, then yeah I'm going to complain. I can't help it, I'm American. :rotfl:

(The coach company changed their schedule so it was essentially useless, as well as less than 25% what was advertised when we signed up, then refused to provide a refund because they calculated the amount due based on us buying individual tickets for the time periods, e.g. 1 3-month ticket, 3 1-week tickets, 2 daily tickets, which we never would have done. Also never would have bought the 1-year tickets if we'd known that 5 months in the service would be mostly cancelled!)

Petal88

Sounds like they got what they deserved! I'm glad you complained in that case, it's always so frustrating when carp companies like that get away with fleecing people for poor service.

Petal88

TT'd £1.25 this morning - feels good to be adding little bits and bobs over the £125 monthly OPs I've decided to do this year.

I think I've decided that the extra £700 or so I'll be making at the new job should go towards an EF as I currently only have a bit of savings as the bulk is going towards the wedding. I'd want an EF of 5-6k I think, although I might still change that...

OH and I have decided that once the wedding is over, we'll continue to save the same monthly amount as we are currently towards our wedding, but towards another deposit. In an ideal world we'd buy a house outside of London in a few years and keep our current flat in London as a BTL. We'll see how that goes though, as I have a feeling life tends to get in the way of these "plan"-things

hiddenshadow

Sounds like a good plan, at least!

Petal88

It's been a good week food-wise Lots of cheap dinners, I had packed lunches 4/5 days at work and the plan for this afternoon is to make soup for this week's lunches.

Some expenses today though as I'm meeting two uni friends in South London for brunch. Am strongly considering walking back home afterwards to get moving a bit more, however it's a 2 hour walk so let's see how I feel after brunch

Another £0.55 TT'd this morning.

Petal88

Finally got to speak to the OH last night after 10 days of no comms - can't wait for him to come home this weekend

Met with my pension adviser yesterday and I was pleasantly surprised that my pension pot grew by 20k in the last 2,5 years or so. Unfortunately this was purely due to contributions rather than returns, as the funds it was automatically invested in aren't doing great and I've been too complacent about keeping up to date on it. Once I know what the management fees at my new employer are going to cost I might transfer the pot over, or at the very least pick some new funds at the existing pension provider.