TalkTalk website hit by cyber-attack

poppy10_2

Goldiegirl wrote: »

In this case he was reckless with my information..... but he was also a victim of a crime. Both parties are culpable.

I didn't see anybody claiming that the hackers weren't culpable. People know the hackers are baddies. They are angry that a supposedly reputable UK company committed the criminal act of negligence in protecting their personal data.

iltisman

Good luck trying to get out of Tiscali/TalkTalk. Saying hello to one of their calls is taken as acceptance of another 18 months contract.

50Twuncle

Dido has received a ransom email - mentioning JIHAD !

James

Diane60 wrote: »

This could end up being a complete pain. So, you get a free check for a year and you find someone has used your identity........then what?. Will Talk Talk help prove that this was not you???
Have been a loyal customer for many years but I am now leaving. This action wil, probably invalidate your free years check.
How a broadband company can take your money and not protect your data is beyond me. What on earth have I been paying for???

I’m with Talk Talk and have something that Talk Talk customers and others can do to protect themselves.
I make my Credit File work for me by using the Notice of Correction facility. I have a note saying that

: "I (your name) of

(your address) declare that when my signature is required for any

financial product or service I will authenticate it with my

thumbprint.


"Failure by me to comply with this direction should result in the

service or product being withheld.


"Any application without a thumbprint should be considered

fraudulent. I will inform you in writing, signed and thumbprinted,

of any changes to this Notice Of Correction."


The Notice of Correction is seen by ALL those who access your Credit File for the purpose of granting credit, opening accounts etc.


This helps protect my personal details.


I’ve been using his system for years and have never been a victim of this type of fraud.
That's my personal information secure.
For card details:


I’d like retailers, carriers (delivery companies) and. but not necessarily the card industry to help me, help them with a similar system to prevent my card details being used to purchase goods fraudulently.
I could do with Martin’s help too.

effie39

I left TT a month ago, so no idea if my details are at risk. but a week ago started getting phone calls from an Indian sounding gentleman purporting to be from TT saying I was downloading data that could crash my machine. Having checked out the telephone number it was a spam call. Got another today. so did the site get hacked earlier than they announced?

fermi

effie39 wrote: »

I left TT a month ago, so no idea if my details are at risk. but a week ago started getting phone calls from an Indian sounding gentleman purporting to be from TT saying I was downloading data that could crash my machine. Having checked out the telephone number it was a spam call. Got another today. so did the site get hacked earlier than they announced?

They have already had one or two serious data breaches before this one, resulting in targeted scam calls such as the one you describe.

See for example: http://www.theregister.co.uk/2015/04/23/fresh_wave_of_scammers_target_talktalk_customers/

So quite possible what you had was due to those.

Caddyman

So I left my TalkTalk contract nearly two years ago. I'm going into my bank tomorrow and opening a brand new account, transferring everything from the one that TalkTalk held details on and then closing the old account. A right hassle, but it just seems that is the only way I can be sure I can't be subjected to fraudulent activity on my account from this particular debacle.

It is highly likely that TalkTalk have kept all of my details being a former customer. I found this out to my cost when I left a very well known satellite broadcasting company and some six years after leaving them, without my permission, a contract was activated with the very same satellite company using my bank details. I'm not going through that palava again.

stojio

I'm probably just going to let the switch I've just signed up for take place (got the welcome pack through the door today lololol)...if the Russian cyber-jihadists have my details then so be it...it's too late now.

What will probably happen is now after this media sh!tstorm, Talktalk will invest very heavily in security.

It's not the first company/organisation that's been hacked and it won't be the last...our details are probably all over the place already.= from other company breaches.

Measures I've taken have been to change all my passwords, and I'm also going to speak to my bank to see what the score is there as well.

MacMickster

onomatopoeia99 wrote: »

Encrypted data can, in the main, be decrypted. One way encryption is possible, and passwords are routinely stored this way (you only have to check that the encrypted password stored in the database matches the encrypted version of the password just entered), but that is hopeless for things that the user might wish to see and edit, e.g. address details, or things that need to be used after being stored, e.g. card details.

If the site has been compromised to the extent that data has been stolen, then it's fair to assume that the decryption keys used on the site to read any encrypted data have also been stolen. Having the data encrypted would add nothing in the circumstance.

So not even worth trying then?

Clearly Talk Talk took the same attitude, but will pay for it by seeing their customers Walk-Walk away.

Caledonia007

I have a Question


I've never once used the email or Talk Talk website with my credit card - It was all paper/post billing. I wonder if I'm safe?