E.ON uSwitch Fixed 1 Collective Oct 15

ToTo_Man

And I have now received my confirmation email from E.ON .

MoneyMate

Switched to E.ON

mariotr87

Hi all,

I requested the switch to this tariff a week ago, however as of today I haven't received Eon's confirmation email yet. Is that normal? I wonder whether it didn't go through somehow.

I'm already an eon customer, I'm just switching tariff, if that makes any difference.

E.ON_Company_Representative:_Helena

mariotr87 wrote: »

Hi all,

I requested the switch to this tariff a week ago, however as of today I haven't received Eon's confirmation email yet. Is that normal? I wonder whether it didn't go through somehow.

I'm already an eon customer, I'm just switching tariff, if that makes any difference.

Good morning mariotr87 and welcome to the forum,

As you're already our customer you wouldn't get a welcome pack, do you have an online account? if so you can log in as normal then just check the tariff has changed over

Any probs let me know.

Helena

mariotr87

E.ON_Company_Representative:_Helena wrote: »

Good morning mariotr87 and welcome to the forum,

As you're already our customer you wouldn't get a welcome pack, do you have an online account? if so you can log in as normal then just check the tariff has changed over

Any probs let me know.

Helena

Hi Helena,

Thanks for your promptly reply!
I did check that, unfortunately it looks like I'm still on "E.ON Energy Fixed 1 Year v16", according to my Eon account, so perhaps it actually didn't go through? Could we double check this just in case?.

E.ON_Company_Representative:_Helena

mariotr87 wrote: »

Hi Helena,

Thanks for your promptly reply!
I did check that, unfortunately it looks like I'm still on "E.ON Energy Fixed 1 Year v16", according to my Eon account, so perhaps it actually didn't go through? Could we double check this just in case?.

Yes of course,

If you can email me using the email address in my profile page with your name, account number and full address I'll have a look.

Thank you

MABLE

I am now thinking of transferring to the October 2015 tariff provided the sums add up for me. However I switched with MSE to the September 2015 one and still awaiting my £15. If I were to initiate another switch would I forfeit that cash back. I understand the £15.00 is paid after 3 months.

mariotr87

E.ON_Company_Representative:_Helena wrote: »

Yes of course,

If you can email me using the email address in my profile page with your name, account number and full address I'll have a look.

Thank you

I'm not able to see your email address in your profile page for some reason; also, private messages seem to be disabled

E.ON_Company_Representative:_Helena

I'm afraid we're not able to have private messages on here, the email address in WebForumAdvisors@eonenergy.com

Thank you

Helena

mariotr87

E.ON_Company_Representative:_Helena wrote: »

I'm afraid we're not able to have private messages on here, the email address in WebForumAdvisors@eonenergy.com

Thank you

Helena

Thanks Helena, I just sent you an email.