NationwideFlexDirect£100 cashback offer

Harveys_2

I got the same email today as well. Think it's day 33 for me...

Will give them another week before chasing again...

moneysavinggirl40

Harveys wrote: »

I got the same email today as well. Think it's day 33 for me...

Will give them another week before chasing again...

Let us know how you get on. Good Luck.

Harveys_2

moneysavinggirl40 wrote: »

Let us know how you get on. Good Luck.

I will do. Thank you.

sazandy25

Hi, glad I found this thread was beginning to think I was the only one missing my cheque, switched on 6th November 2015, have heard nothing from anyone about £100 cheque.

Emailed info@moneysuperrewards.co.uk on 3rd December to enquire about missing cheque, heard nothing, so emailed again tonight.

Never had to chase cash incentive after switching bank account before, kind of feel like i'm earning the £100 now :mad:

moneysavinggirl40

If they do not honour the incentive in the time they said they would, can we weedle any more from them?

Harveys_2

Harveys wrote: »

Switch was 20/10
I'm still chasing for my cheque. I've given them my switching reference and closed account details after they said I didn't qualify.
They're a bunch of clowns!

Just a further update.
Last week they said I didn't do a complete switch so didn't qualify...but then I provided my switching reference and old account details.

Today on speaking to them, they stated I didn't qualify because I didn't open a flex direct account...which I obviously did according to the emails, and account details and card from nationwide.

Spoke to a nice girl on the rewards team (Stephanie) who said she will chase nationwide again. I did say I would be going to the financial ombudsman service if the cheque was not forthcoming.

Think I've emailed them 4 times and called them 3 times. I've never worked so hard for a switch before!

Yorkshire_Pud

sazandy25 wrote: »

Hi, glad I found this thread was beginning to think I was the only one missing my cheque, switched on 6th November 2015, have heard nothing from anyone about £100 cheque.

Emailed info@moneysuperrewards.co.uk on 3rd December to enquire about missing cheque, heard nothing, so emailed again tonight.

Never had to chase cash incentive after switching bank account before, kind of feel like i'm earning the £100 now :mad:

30 working days from your switch date is 18th December so they are still within their terms.

However as I and many others have found the cheque doesn't arrive even after 30 days is up! I should have got my cheque by December 4th latest and although they confirmed I qualified I'm still waiting:(

philipsaver1982

I have now received 2 replies from MoneySuperRewards telling me I am not eligible for the £100 cashback.

On both occasions they are saying I didn't do a full switch - despite me being unable to find anything on the T&C's that stipulated this (of course, otherwise I'd have done a full switch).

I did a partial switch - which does everything bar close the account.

Who do I complain to? I reread the T&C's which were on the original email:

"Cashback will only be paid to customers who open a FlexDirect current account and switch a non-Nationwide current account to it using the Nationwide Current Account Switch Service
This offer applies to the Nationwide FlexDirect current account only
You will only receive cashback if your application is accepted"


I used the switching service, but how do I make my case via email? Who do I take it further with? Any help would be appreciated.

Feeling ripped off.

Harveys_2

philipsaver1982 wrote: »

I have now received 2 replies from MoneySuperRewards telling me I am not eligible for the £100 cashback.

On both occasions they are saying I didn't do a full switch - despite me being unable to find anything on the T&C's that stipulated this (of course, otherwise I'd have done a full switch).

I did a partial switch - which does everything bar close the account.

Who do I complain to? I reread the T&C's which were on the original email:

"Cashback will only be paid to customers who open a FlexDirect current account and switch a non-Nationwide current account to it using the Nationwide Current Account Switch Service
This offer applies to the Nationwide FlexDirect current account only
You will only receive cashback if your application is accepted"


I used the switching service, but how do I make my case via email? Who do I take it further with? Any help would be appreciated.

Feeling ripped off.

01565 832 865

info@moneysuperrewards.co.uk

moneysavinggirl40

Harveys wrote: »

Just a further update.
Last week they said I didn't do a complete switch so didn't qualify...but then I provided my switching reference and old account details.

Today on speaking to them, they stated I didn't qualify because I didn't open a flex direct account...which I obviously did according to the emails, and account details and card from nationwide.

Spoke to a nice girl on the rewards team (Stephanie) who said she will chase nationwide again. I did say I would be going to the financial ombudsman service if the cheque was not forthcoming.

Think I've emailed them 4 times and called them 3 times. I've never worked so hard for a switch before!

What are the contact details of Stephanie please? as I have emailed them MSM and like you they say that I don't qualify, of which I think I do.