NationwideFlexDirect£100 cashback offer

moneysavinggirl40

YorkshireBoy wrote: »

To whom did you send the email? Because the offer T&Cs expressly said NOT to contact Nationwide. The offer T&Cs were reproduced in full in post #12 in this very thread.

oh I emailed the address on the MSM email, not Nationwide. And i got a reply today, saying "Your email has come through to the company that manage this campaign on behalf of Nationwide.

Please can you provide your Switcher Reference Number as our systems are showing that no account has been opened."

I provided them with my switcher reference number in the first email and I reminded them of it again in a second email, i have also forwarded Nationwides confirmation of switch emails to them too.

Lets see what happens.

moneysavinggirl40

daverave7 wrote: »

I switched end of October, but have not heard regarding the cheque as yet. I haven't paid much in but closed and transferred DD's from old account. I think this satisfies the T & Cs

daverave, just looks like opening the account through MSMonline and a switch is enough no mention of DD or depositing any money into the account. Will you email MSM [EMAIL="info@moneysuperrewards.co.uk"]info@moneysuperrewards.co.uk[/EMAIL], just to check they're processing your cheque? tell them your switching reference number though.

moneysavinggirl40

moneysavinggirl40 wrote: »

oh I emailed the address on the MSM email, not Nationwide. And i got a reply today, saying "Your email has come through to the company that manage this campaign on behalf of Nationwide.

Please can you provide your Switcher Reference Number as our systems are showing that no account has been opened."

I provided them with my switcher reference number in the first email and I reminded them of it again in a second email, i have also forwarded Nationwides confirmation of switch emails to them too.

Lets see what happens.

Received what seems to be an automated email saying "Thank you for providing this information.

This has now been referred to Nationwide for further investigation."

I await news.

moneysavinggirl40

I received an email from MSM saying that Nationwide have confirmed that I didn't do a full switch therefore I do not qualify in £100. At the end of the email to me it asked "do you have a switcher reference number, from here we can pick up your query with Nationwide to clarify on your application. (even though I have provided this before to them in previous emails.) Previously I have attached an email that was sent to me by Nationwide that says "we are pleased....completed your switch "your old account is now closed"...." has been transferred to your Nationwide Account" and sent it onto MSM as proof. Has anyone else had an email saying they do not qualify for £100?

These emails I receive from info@moneysavingrewards just seem to be automated emails, do they read the email I even sent in the first place stating my Switcher Reference Number??

agentk

I have not received my incentive. £100. I have sent email with switch reference no reply yet. Switch was 20th oct.

chris_m

agentk wrote: »

I have not received my incentive. £100. I have sent email with switch reference no reply yet. Switch was 20th oct.

I chased mine yesterday (Switch completed 21/10) and received a reply today;

Nationwide have confirmed with us that you have successfully qualified for the £100 cashback offer.
Next step is to wait for the validation file to come back to us which holds your address details and we will print your cheque and put it in the post.
Unfortunately we do not hold an exact time frame for this however we would like you to know that your application has been successful.

So, at least I know it's on the way "at some point".

I did wonder if, in my case, NW had managed to get things confused - they certainly did when opening the account because almost every communication from them was duplicated but with two different customer numbers.
It wasn't until I received the online banking login details that I was ever certain of the correct customer number and, indeed, account number.

Harveys_2

Switch was 20/10
I'm still chasing for my cheque. I've given them my switching reference and closed account details after they said I didn't qualify.
They're a bunch of clowns!

Yorkshire_Pud

chris_m wrote: »

I chased mine yesterday (Switch completed 21/10) and received a reply today;


So, at least I know it's on the way "at some point".

I did wonder if, in my case, NW had managed to get things confused - they certainly did when opening the account because almost every communication from them was duplicated but with two different customer numbers.
It wasn't until I received the online banking login details that I was ever certain of the correct customer number and, indeed, account number.

I received the exact same worded 'stock' email as you. My 30 working days to receive the cheque is today but as their email says they can't say when it will arrive:(

I hope MSE don't use this company again, they don't deliver, why do I and many others have to chase them up?

agentk

Email arrived today

Nationwide have confirmed with us that you have successfully qualified for the £100 cashback offer.
Next step is to wait for the validation file to come back to us which holds your address details and we will print your cheque and put it in the post.
Unfortunately we do not hold an exact time frame for this however we would like you to know that your application has been successful



Not really right you shouldn't have to chase it. How many don't.

moneysavinggirl40

I received another email from MSM saying that they "have referred to nationwide for further investigation. Once they come back with an actionable response from Nationwide they'll be in touch". I wait again some more. It is now day 32 after the switch.