Nationwide Flex Direct Application??

GTR_King

update

Went into branch yesterday was only in there 10 mins or so...

Spoke to a lovely lady who accepted my driving licence as proof of my name/address then had so sign/date some papers.

After that she said my account is all set up...

Telephone/Online banking details 3/5 days in the post
Pin Number/Card 5/7 days in the post

had very good customer service better than
HSBC (When I was with them)
Barclays (been ok so far)
TSB (Have hardly need to go to branch yet)

lets hope the online banking is easy to use

rangers_fc

Hoping my application goes through electronically, as Im not near a branch. Has anyone managed to send proof of ID by email or fax, if my application dosen't go through electronically unsure what I could do as Im 100 miles from my nearest branch by road.

guesswho2000

This seems to be a common issue. Last year I opened a FlexDirect and got the ID check letter too, despite already having a FlexAccount, mortgage and credit card with them - I called them and they confirmed they didn't, in fact, need my ID verifying! A few years ago, having closed all my Nationwide products, I tried to open a new account, and they said the opposite, that they didn't need my details (which they didn't) because I was ID Verified from previously having an account.

Similarly, OH opened one a few weeks ago and got the same letter (she's half of the mortgage, but has no other NW accounts). We ignored the letter, the card and pin turned up a week later, and the account appeared in online baking. So it seems that it's some sort of hiccup in their system!

GTR_King

Ok i went into branch last sat... Account got set up & signed forums...

Monday got letter so signed it & sent it in post today...

Today I got my Pin number & same letter To sign (Shall i Ignore that letter)

Can I use barclays pin sentry device to log into online banking??

Hopefully debit card will come tomorrow & other details etc

then can log online & get account up & running

it weird that pin number came 1st usually it internet/telephone banking then welcome pack then pin number/debit card...

Dobbibill

You can use your pinsentry device as card readers hold no account specific details. You will obviously just need to wait for your debit card to use in your pinsentry.

GTR_King

ok thanks I will wait till my debit card comes & use that to log in....

Will change my login details as can't remember them when opened account. and will change pin number to something i can remember e.g 5344 to 5522 (Not any of my pin numbers)

in no rush but account will be fully operational in a few days

Archi_Bald

You don't need a card reader to log into Nationwide.

GTR_King

I know but I can't remember my pass number but think i know my memorable data so gonna wait for debit card to come..

Then I am gonna reset them all to something I can remember so can log in easier.

Elzmumof3

GTR king - how long after taking ID did you get account number etc? I took id in on tues, have a tax rebate cheque sitting here I can't pay in till I get account number etc. thanks

GTR_King

i went into branch sat..

I have card/pin now & logged onto online banking all ready