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  • asajj
    asajj Posts: 5,125 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Rampant Recycler
    !!!!!! wrote: »
    They really expect people to do that? :-)

    Similar problem happened around Christmas time and really hit the small businesses. Decent people did that.
    ally.
  • asajj wrote: »
    Similar problem happened around Christmas time and really hit the small businesses. Decent people did that.

    Similar? 1p for items worth thousands was different
  • 1 of my orders has now been cancelled, one has been dispatched
  • Dobbibill
    Dobbibill Posts: 4,191 Ambassador
    Part of the Furniture 1,000 Posts Mortgage-free Glee! Name Dropper
    My order has been cancelled, received an email earlier
    Hello,

    We're very sorry to inform you that we won't be able to fulfill one or more items from the following order(s) due to a technical error. We have canceled items from the Order(s) listed below:

    026-3353035-5237169
    B00W7A5GKU

    We sincerely apologize for this inconvenience.

    We value your business and hope that we’ll see you again at Amazon.co.uk.

    Sincerely,

    Customer Service
    Amazon.co.uk
    I’m a Forum Ambassador and I support the Forum Team on the Budgeting & Bank Accounts, Credit Cards, Credit File & Ratings and Energy boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.

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    Just be better than you were yesterday.
  • Blueyez
    Blueyez Posts: 2,983 Forumite
    !!!!!! wrote: »
    They really expect people to do that? :-)



    what happens if people don't?:eek:


    I received confirmation but that's it. No other email. Order still on my account.
    2018 wins-12wins
  • marleyboy
    marleyboy Posts: 16,698 Forumite
    10,000 Posts Combo Breaker
    We had our order cancelled, it was no big surprise really, it was worth a punt as nothing ventured and all that. ;)
    :A:dance:1+1+1=1:dance::A
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  • I think just wait & see if the order gets fulfilled & you subsequently personally receive the email asking to cancel/return.

    Reading the reviews, a reasonable number of people had been sent free tablets in return for writing a product review. I'm sure many people receiving freebies due to the promotion will also give kind comments, which will offset some of the poor reviews that are on there on the product. All good for their business.

    They now have the top-selling tablet on Amazon as a result of the code, so this will also help drive up their sales just before Xmas.

    Obviously, they have received many more requests than they expected (& possibly didn't intend to give such a large discount!). They need to decide what they can afford for this promotion & good publicity it's inadvertently generating.

    I think it's wise they've prevented multiple free orders from going through.

    Hopefully some of the rest of us will be lucky to nab a (goodwill) freebie.

    Any of us asked to return the item will just be unlucky & have to act on our consciences. If it was a mistake the other way round, you'd expect your money back.

    As said above:
    marleyboy wrote: »
    ... it was worth a punt as nothing ventured and all that. ;)
  • glentoran99
    glentoran99 Posts: 5,825 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Debt-free and Proud!
    I think just wait & see if the order gets fulfilled & you subsequently personally receive the email asking to cancel/return.

    Reading the reviews, a reasonable number of people had been sent free tablets in return for writing a product review. I'm sure many people receiving freebies due to the promotion will also give kind comments, which will offset some of the poor reviews that are on there on the product. All good for their business.

    They now have the top-selling tablet on Amazon as a result of the code, so this will also help drive up their sales just before Xmas.

    Obviously, they have received many more requests than they expected (& possibly didn't intend to give such a large discount!). They need to decide what they can afford for this promotion & good publicity it's inadvertently generating.

    I think it's wise they've prevented multiple free orders from going through.

    Hopefully some of the rest of us will be lucky to nab a (goodwill) freebie.

    Any of us asked to return the item will just be unlucky & have to act on our consciences. If it was a mistake the other way round, you'd expect your money back.

    As said above:


    I don't think they have, think its just simply pot luck if an order is going through or not, there was absolutely nothing to link my two accounts,


    seems any that have been dispatched are getting the email asking to return it
  • Blueyez
    Blueyez Posts: 2,983 Forumite
    edited 4 September 2015 at 4:16PM
    Just tried to cancel (returning parcels is a hassle) and it says it cant cancel the order as it's being prepared for shipment.


    : Email says 'you're welcome to refuse the package and it will be returned to us. If you are unable to refuse delivery' how do you refuse delivery of a parcel?
    2018 wins-12wins
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Blueyez wrote: »
    Just tried to cancel (returning parcels is a hassle) and it says it cant cancel the order as it's being prepared for shipment.


    : Email says 'you're welcome to refuse the package and it will be returned to us. If you are unable to refuse delivery' how do you refuse delivery of a parcel?

    serious question?
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