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1 of my orders has now been cancelled, one has been dispatched0
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My order has been cancelled, received an email earlierHello,
We're very sorry to inform you that we won't be able to fulfill one or more items from the following order(s) due to a technical error. We have canceled items from the Order(s) listed below:
026-3353035-5237169
B00W7A5GKU
We sincerely apologize for this inconvenience.
We value your business and hope that we’ll see you again at Amazon.co.uk.
Sincerely,
Customer Service
Amazon.co.ukI’m a Forum Ambassador and I support the Forum Team on the Budgeting & Bank Accounts, Credit Cards, Credit File & Ratings and Energy boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
If you can't be the best -
Just be better than you were yesterday.0 -
We had our order cancelled, it was no big surprise really, it was worth a punt as nothing ventured and all that.:A:dance:1+1+1=1:dance::A
"Marleyboy you are a legend!"
MarleyBoy "You are the Greatest"
Marleyboy You Are A Legend!
Marleyboy speaks sense
marleyboy (total legend)
Marleyboy - You are, indeed, a legend.0 -
I think just wait & see if the order gets fulfilled & you subsequently personally receive the email asking to cancel/return.
Reading the reviews, a reasonable number of people had been sent free tablets in return for writing a product review. I'm sure many people receiving freebies due to the promotion will also give kind comments, which will offset some of the poor reviews that are on there on the product. All good for their business.
They now have the top-selling tablet on Amazon as a result of the code, so this will also help drive up their sales just before Xmas.
Obviously, they have received many more requests than they expected (& possibly didn't intend to give such a large discount!). They need to decide what they can afford for this promotion & good publicity it's inadvertently generating.
I think it's wise they've prevented multiple free orders from going through.
Hopefully some of the rest of us will be lucky to nab a (goodwill) freebie.
Any of us asked to return the item will just be unlucky & have to act on our consciences. If it was a mistake the other way round, you'd expect your money back.
As said above:... it was worth a punt as nothing ventured and all that.0 -
SplashWellyKid wrote: »I think just wait & see if the order gets fulfilled & you subsequently personally receive the email asking to cancel/return.
Reading the reviews, a reasonable number of people had been sent free tablets in return for writing a product review. I'm sure many people receiving freebies due to the promotion will also give kind comments, which will offset some of the poor reviews that are on there on the product. All good for their business.
They now have the top-selling tablet on Amazon as a result of the code, so this will also help drive up their sales just before Xmas.
Obviously, they have received many more requests than they expected (& possibly didn't intend to give such a large discount!). They need to decide what they can afford for this promotion & good publicity it's inadvertently generating.
I think it's wise they've prevented multiple free orders from going through.
Hopefully some of the rest of us will be lucky to nab a (goodwill) freebie.
Any of us asked to return the item will just be unlucky & have to act on our consciences. If it was a mistake the other way round, you'd expect your money back.
As said above:
I don't think they have, think its just simply pot luck if an order is going through or not, there was absolutely nothing to link my two accounts,
seems any that have been dispatched are getting the email asking to return it0 -
Just tried to cancel (returning parcels is a hassle) and it says it cant cancel the order as it's being prepared for shipment.
: Email says 'you're welcome to refuse the package and it will be returned to us. If you are unable to refuse delivery' how do you refuse delivery of a parcel?2018 wins-12wins0 -
Just tried to cancel (returning parcels is a hassle) and it says it cant cancel the order as it's being prepared for shipment.
: Email says 'you're welcome to refuse the package and it will be returned to us. If you are unable to refuse delivery' how do you refuse delivery of a parcel?
serious question?0
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