Haggle with BT - our new guide

Keeping_Motivated

neilsedaka wrote: »

Is the fibre FTTC or FTTP?

I dont even know what this means

But this is what it says on my account
Unlimited usage
Free access to over 5 million UK Wi-Fi hotspots
200GB secure online storage with BT Cloud
BT Parental Controls, BT Web Protect & BT Virus Protect for worry free browsing

DoaM

It'll be FTTC ... you won't get FTTP for that price.

Fibre To The Cabinet = the last section of cable to the house is copper
Fibre To The Premises = all the cable to the house is fibre

OldDIYer

Keeping_Motivated wrote: »

Hi

BT contract ending 9th August. I have just been offered £25 pm for Fibre, Line Rental and Bt Sports plus £15 credit as a gesture of good will for renewing

Is this a good deal?

Thanks

That looks good to me. My contract ends mid September. Did you leave it till your contract had almost ended, threaten to leave or just ask?

Keeping_Motivated

OldDIYer wrote: »

That looks good to me. My contract ends mid September. Did you leave it till your contract had almost ended, threaten to leave or just ask?

I told them I was going to cancel and they offered different things until they offered this however....I didn't see the changes on my online account today and I had only had email confirmation of the one off £15 loyalty payment not anything else so I rang them and they said it had been cancelled and they didn't know why!!??

Luckily I had taken photos of the live chat so I had proof of it so I emailed it to them and they honoured it except they said it had to be for 18mth not 12mth which I accepted. He did say the hadnt seen it so low and that he had to speak to a manager who authorised him to do the fibre and line rental for £19.99 and then the Sport for £5 so thats how he got around it apparently.

I told him its a good thing I took photos to prove it but he said you can ask for copies of the chat if necessary.

OldDIYer

I'll wait a couple of weeks then. I want BT Sport, so the only reasonable alternative to BT is to go to Plusnet, where you can get BT Sport for £9.99/mth or £12.49/mth HD. If I get it free from BT Plusnet's Broadband charge needs to be very low to compete.

JJ_Egan

Be aware that any new BT contract will have a built in price increase for March 2020 . No get out under Ofcom rules as you agree beforehand .
Paying Advanced Line Rental will save aprox £20 .
You might get BT Sport cheap if you agree to a 24 month contract .

Bikertov

On renewal and after haggling the last few years, I've managed to get:

Unlimited Fibre 2 + line rental for £20 (I add unlimited anytime calls for £8)
Entertainment Plus for £5 (I add everywhere/extra box for £5)
BT Sports free



Discounts run for 18 months.

Not a bad price, IMHO.

nemoes

Hi,

I'm just out of contract on my Broadband and calls package with BT and and had the priced increased to £54/M for 50 Mb SF BB and Anytime calls.

Thinking this was a bit pricey I rang 0800 783 1401 and asked them for the best deal as I was thinking of switching.

No protracted discussion and was offered the same service for £39.98/M right away on an 18 month contract.

Might have got a slightly cheaper deal if I'd switched but pleased with the result from a quick call! :j

JJ_Egan

Contract ends you move to standard full price .
New contract negotiate .
Judge the price you pay against same sort of deals not full price standard monthly contracts .


My BT contract is about the same price for 80 meg unlimited calls BT Max TV and BT Sport HD .




@dont forget you have also agreed to a RPI price increase in March 2020 with your contract .

Denly634

Being another long haul B.T client with the telephone (whenever calls) and topped limitlessness 1 fiber broadband (40gb) pursued the guidance on showing signs of improvement bargain for telephone and broadband as years contract up figured out how to get the equivalent with uncapped interminability 1 just for £15.85. Additionally took the line rental saver alternative and paid £194.28 forthright. It just goes to appear on the off chance that you don't ask you don't get. Much obliged to MSE and B.T.