Haggle with BT - our new guide

JJ_Egan

Dont forget you have also agreed to the BT price increase in March 2020 .

gdreyer

Anyone else noticed the broadband contracts are now 24 months long? My current contract is only 18 months

kathygrif

Phoned BT as my FTTP Infinity package contract (18 months) was coming to an end and was due to rise from £29.99 a month to £54.99.
I was not offered any deals at all so gave 30 days notice and will move to a different supplier, probably ZEN.

[Deleted User]

kathygrif wrote: »

Phoned BT as my FTTP Infinity package contract (18 months) was coming to an end and was due to rise from £29.99 a month to £54.99.
I was not offered any deals at all so gave 30 days notice and will move to a different supplier, probably ZEN.

I've never used FTTP but is it not the same as FTTC where the gaining BB supplier advises BT of the switch which ends the contract?

neilsedaka

FTTP (Fibre To The Premises) is very different to FTTC (Fibre To The Cabinet). Realistically, there are only two affordable choices for domestic FTTP providers -- BT and Zen. Historically BT have been by far the cheapest. I very much doubt that many have moved from BT to Zen.

neilsedaka

This broadband availability checker at Ofcom appears to be very accurate, even down to my own house.

https://checker.ofcom.org.uk/broadband-coverage

2muchfun

Tried to haggle renewal with BT today & offered a 'wireless doorbell'. Explained that this was entirely useless to me, asked for cash equivalent. No luck. Has anyone managed to convert the rubbish 'gift' into something tangible/useful?

far

Currently paying £26.99 a month for line rental and weekend calls only with Superfast Fibre 1 Unlimited which is fibre direct to the home here, so it is (usually) a rocksteady 76mbps down. I called up 3 months ago and was told I could only recontract at that price. I got Ring the doorbell offer today too and called up. The best they could offer me was £24.49 a month and a new Smart Hub router, with a 2 year contract.

neilsedaka

Received the BT Black Friday email yesterday. Accepted the current price for another 24 months. FTTP. Stable 150Mbps down. 20Mbps up. Free Ring wifi doorbell which I needed anyway. £13.00 + £18.17 (line rental saver)/month. I am happy with that.

No RPI increases until 2021.

Don't need the old free (now £5/month) evening and weekend calls package any more because our mobiles have unlimited minutes.

gdreyer

neilsedaka wrote: »

Received the BT Black Friday email yesterday. Accepted the current price for another 24 months. FTTP. Stable 150Mbps down. 20Mbps up. Free Ring wifi doorbell which I needed anyway. £13.00 + £18.17 (line rental saver)/month. I am happy with that.

No RPI increases until 2021.

Don't need the old free (now £5/month) evening and weekend calls package any more because our mobiles have unlimited minutes.

Seems like a good deal! Was this in the BT Black Friday email? I haven't received one.. then again I'm in contract for another 4 months.