Accused of shoplifting, fobbed off.

farmeruk

George_Michael wrote: »

You might not have anything further to add but this doesn't mean that other MSE members can't voice their thoughts or opinions.

Of course.

That's the reason I posted here in the 1st place.

I wanted a different perspective on the matter and I now have that.

I believed I was wronged and tesco have acknowledged that I was.

Feel free to jump on the bandwagon and discuss, what suddenly made me feel so much different.

tomtontom

farmeruk wrote: »

Of course.

That's the reason I posted here in the 1st place.

I wanted a different perspective on the matter and I now have that.

I believed I was wronged and tesco have acknowledged that I was.

Feel free to jump on the bandwagon and discuss, what suddenly made me feel so much different.

So Tesco have not apologised, but have acknowledged you were "wronged". How did that conversation go?

gettingtheresometime

Guess I should feel annoyed that 9 times out of 10 when I use shop and scan I get chosen to have my shopping scanned

farmeruk

tomtontom wrote: »

So Tesco have not apologised, but have acknowledged you were "wronged". How did that conversation go?

Apologised also.

Went well, in fact very well.

tomtontom

farmeruk wrote: »

Apologised also.

Went well, in fact very well.

You might want to refresh your memory farmer, the whole point of your post was (apparently) that they had not apologised!

Bogof_Babe

Was it the same assistant that authorised the sale of alcohol who subsequently stopped you? Were you just buying beer? If so, you must have put the two bottles through at much the same time, so why would the assistant authorise the first one without noticing you were about to scan a second one?

When did the eventual apology happen? You first said they had just commented "okay" and let you go.

bsms1147

Probably went back the next day, said that they'd been accused of shoplifting (which they hadn't) and then Tesco apologised on that basis.

Op is silly.

ChumLee

marliepanda wrote: »

He said he didn't think you scanned both bottles, thats not accusing someone of shoplifting, thats accusing someone of not scanning both bottles.

I know on most self scans I have seen (Asda for sure) they have signs about random checks being part of using self scan.

Seriously this is not something to feel aggrieved over.

Also known as theft.

marliepanda

Nope it's accusing someone of making a mistake. He had not left the shop, nobody said stealing or theft.

farmeruk

tomtontom wrote: »

You might want to refresh your memory farmer, the whole point of your post was (apparently) that they had not apologised!

That's right, at the time of posting. Since then I have spoken with tesco.