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Our new Sky Haggling guide - please share your feedback

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  • [Deleted User]
    [Deleted User] Posts: 5,186 Forumite
    1,000 Posts Combo Breaker
    I did the same thing with three offers didn’t see it was only 2 months. HD/Netflix/Kids. How did you get on with your phone call?

    You can manage the add-ons online via your account although it's not immediately obvious how.

    Go to Sky.com and log in to your account. Click on 'My Account', you should already be on the TV tab, scroll down to 'Your Package' and click on (say) HD. You'll get a full screen pop-up that describes the HD package, scroll down and you'll have two options, 'Add More Packs' & 'Remove This Pack'.

    Don't forget that it's 30 days notice for add-ons so if you try it at the start of a 2 month offer you'll only get the first month. I presume it's pro-rata if you're paying anything for it so you'll get charged for a partial month.

    I'm guessing if you do cancel one then new offers may pop up at some time.
  • Hammer_Time
    Hammer_Time Posts: 502 Forumite
    Part of the Furniture 100 Posts Photogenic Name Dropper
    edited 7 August 2019 at 10:15AM
    You can manage the add-ons online via your account although it's not immediately obvious how.

    Go to Sky.com and log in to your account. Click on 'My Account', you should already be on the TV tab, scroll down to 'Your Package' and click on (say) HD. You'll get a full screen pop-up that describes the HD package, scroll down and you'll have two options, 'Add More Packs' & 'Remove This Pack'.

    Don't forget that it's 30 days notice for add-ons so if you try it at the start of a 2 month offer you'll only get the first month. I presume it's pro-rata if you're paying anything for it so you'll get charged for a partial month.

    I'm guessing if you do cancel one then new offers may pop up at some time.

    Thanks Colin, as I ordered 3 can I cancel all 3 at once or is it only 1 every 30 days?

    Update, phoned sky and cancelled all 3 giving 31 Days notice.
  • I had a flyer though the post today offering me Sky Sports Complete Pack in HD for £18 a month (On a 18 month contract)

    I went on live chat and said about the flyer (They didn't want proof!) and I got this deal :)
  • rexel
    rexel Posts: 602 Forumite
    Part of the Furniture 100 Posts
    had a email sky sports and entertainment for £30 month I am 2 week into cancelation would like to get movies
  • mgns
    mgns Posts: 66 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Has anyone renewed their Sky Talk & (ADSL) Essential Broadband contract recently?

    I'm coming towards the last few weeks of my contract and was wondering what the current retention deals were? Last year, I found that the Call Centre team barely budged, whilst Online Chat were much more willing to offer a good deal.

    Thanks in advance.
  • What is the best price anyone is getting for basic TV package at the moment please?
    Jan Grocery challenge
    Budget £350 - Spent £64.45 to date
  • What is the best price anyone is getting for basic TV package at the moment please?

    Probably £11 for Entertainment but that's usually only if you've been turned off.
  • scarletjim
    scarletjim Posts: 561 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Probably £11 for Entertainment but that's usually only if you've been turned off.
    Looking at the last few pages, unless I've misread or misremembered, others on here seem to have been able to get Entertainment for £13 (one person) or £15 (few people), both with options of £1 extra (each) for HD and Box Sets.

    I'm currently in my cancellation period - I'll take the £13 option if offered, but if not then I'm not afraid to go through with the cancellation.
  • Just got my basic entertainment package down from £46 to £39 and switched to sky fibre at the same time, so:
    Entertainment TV package
    Sky fibre broadband
    Phone line rental


    All for £39 / month.


    Would like sky Q but operator was adamant that it would be £199 for the Sky Q box.


    Anyone got any advise / experience with getting it cheap / free?
  • csgohan4
    csgohan4 Posts: 10,600 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper Photogenic
    mgns wrote: »
    Has anyone renewed their Sky Talk & (ADSL) Essential Broadband contract recently?

    I'm coming towards the last few weeks of my contract and was wondering what the current retention deals were? Last year, I found that the Call Centre team barely budged, whilst Online Chat were much more willing to offer a good deal.

    Thanks in advance.

    have been on free line rental and 5 pound broadband for 4 years but this year they didn't budge despite multiple calls and online chat

    Decided to change to Fibre with the current vodafone deal which is really good value for money, activated today and happy with it


    There are Sky Agents who you find in shopping centers who did offer me Sky Q ent for £15 and Sky fibre max for £23 which I think was competitive, but would involve being a new customer
    "It is prudent when shopping for something important, not to limit yourself to Pound land/Estate Agents"

    G_M/ Bowlhead99 RIP
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