Our new Sky Haggling guide - please share your feedback

davethorp

Just been haggling with Sky on live chat.

Was on a 60% off deal that was coming to an end next month on a monthly rolling contract

Was paying £35.60 for box sets with sports/movies and HD

Couldn!!!8217;t get them down as low as that but I accepted an offer for £41 for everything but on an 18 month contract

With the proposed upcoming price rise I!!!8217;m paying £4 a month more for the same package. A lot better than the £40 to £50 more I!!!8217;d have been paying if I hadn!!!8217;t haggled a new deal out of them

Did enquire about Sky Q but they only offered me £65 a month with that so turned them down

teddysmum

applicationcen wrote: »

They said they were putting my box sets up. Can they do that after agreeing a price?

They very rarely guarantee a price;just the percentage reduction on whatever the full price is .


If you agreed to pay £15 for something normally £20,this only means a 25% discount, so a price increase to £24 means you now pay £18.

Pa_Ja

Hi,

I've a few codes that allows new customers to get a full SKY Q Boxsets package, sports, movies, kids, documentaries, etc.. for £40 a month.
Please leave a message here or PM and I can pass on.

tinshed

Presently in a deal, which is ok, no contract at all.But, i want better in terms of more for my money.
If i go through the cancellation game with them, say I'm not offered any better. I proceed to cancel, then wait it out for a deal. Say none is forthcoming can i cancel my cancel & keep the deal/price I was paying before cancelling?

Anon

tinshed wrote: »

Presently in a deal, which is ok, no contract at all.But, i want better in terms of more for my money.
If i go through the cancellation game with them, say I'm not offered any better. I proceed to cancel, then wait it out for a deal. Say none is forthcoming can i cancel my cancel & keep the deal/price I was paying before cancelling?

Yes you can cancel your cancellation before the end of your notice period. However, some have found the offers improve if you leave it to cancel (if you can live without it).

Anon

Anon wrote: »

I received an email last night (service ended last week) which may help someone. I am not looking to go back as I had 75% off and a £100 account credit last year which will be hard to beat this year as it was £14.40 for Box Sets package, HD plus Cinema (before taking off the account credit ).

Subject: Come back to Sky from just £11 a month

Come Back Today

From £11 a month
12-month minimum term

Come back to Sky TV with new Sky Entertainment from just £11 a month for 12 months with this exclusive offer and save £9 a month. Catch new drama Save Me starring Lennie James as an unlikely hero on a tireless quest to find his missing daughter. Plus, enjoy comedy, documentaries, music and so much more.

-A massive 300 channels
-Sky Atlantic, Sky One and FOX
-Incredible Catch Up TV
-Sky Go so you can watch on the move

Personalise your package
You now have the flexibility to only add the stuff you love.

Box Sets
£2.50 extra a month (was £5)
Over 350 unmissable box sets

Kids
£2.50 extra a month (was £5)
11 dedicated kids' channels

HD
£2.50 extra a month (was £5)
5x the picture quality of SD

Sports
£14 extra a month (was £27.50)
7 dedicated channels

Cinema
£9 extra a month (was £18)
Over 1000 movies on demand



Don't miss out. Offer ends 1 March.

The Sky Team

The link is: https://secure.sky.com/mysky-extras/coming-back-to-sky?DCMP=emc-Sky.com-ec-Winback50-WK32-35

Or call 0844 540 1044

I checked my online account today to see if any new offers had appeared. They hadn’t, but shortly afterwards I got an email with the above offer again, expiry 29/3.

HTH

robrymond

Sky seem to be tough to budge for my 3rd year with Q:

We no longer do 12 month contracts due to customer feedback. We have been told customers prefer our 18 month ones as they have 6 months longer offers so they don't need to review their package for a year and a half then. I know you had very deep offers previously but with our change of packages, we are no longer offering these as we don't want to devalue our products anymore as actually we provide the most content in the whole of the UK and as stated by OfCom we are the least complaint about company which just proves that we offer a very high level of customer service.

[Deleted User]

robrymond wrote: »

Sky seem to be tough to budge for my 3rd year with Q:

I was going to post that it can only be your 2nd year but you're right it launched in Feb '16, that went fast...

as stated by OfCom we are the least complaint about company

Where do I complain about their grammar? :rotfl:

robrymond

Colin_Maybe wrote: »

I was going to post that it can only be your 2nd year but you're right it launched in Feb '16, that went fast...



Where do I complain about their grammar? :rotfl:

I think they gave me 35% off last year which was down on the usual 50% and that was putting my cancellation in and holding out to the final day. They gave me fibre for £10 for a 3rd year running and £10 line rental again and £50 credit.

Now that seems a thing of the past...

Ian011

Anon wrote: »

... Or call 0844 540 1044

Seriously? They want you to call a premium rate 0844 nunber costing up to 62p per minute to rejoin?

Failure to declare the call charges immediately adjacent to the premium rate 0844 breaches Ofcom regulations that came into force on 1 July 2015.

I would advise people to dial 0344 in place of 0844 to avoid the premium rate call charges.