compannie wrote: »
Been with Virgin for years. Paying top dollar for broadband and free weekend calls. Saw Martin's email with £19 incl line rental, but Oomph upgrade deals also available. Asked Virgin to upgrade me. Now I can't get through. I'm blocked. Why should I pay £44 when upgrade allows 100mbps for £33? How do I get them to respond? Any help appreciated.
mrsp1987 wrote: »
I do wonder if I wasn’t put through to retentions. I just went through the automated menu. However, having now looked at the TV packages I know what I want (Bigger Bundle + sport) which as a new customer would be £72 per month. Don’t know what it’ll cost if I add it to my current package but it gives me more wiggle room I hope.
Even if I don’t get it at £72 we’re currently paying £127 without Sky and Virgin so I’m pretty confident I’ll save some money
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