Something going on with Medicanimal.com??

Mr_Crunch

Goods ordered 27 July, despatch email 30 July but not tracking, had raised PayPal dispute because MedicAnimal apparently gone into administration and not communicating. Now, on Sat 8 Aug, 9 days after supposed despatch, goods arrived. Have cancelled PayPal dispute.

But what a shambles. This is what happens when private equity companies buy and sell companies. They don't give a monkey's about customers, everything is about capital gain. There was no excuse, they should have communicated. I have still not had a response from them.

baz_pat

12 days since they took my money and still no goods...not happy!

baz_pat

Delivery arrived this morning

BucksLady

We have used MedicAnimal for a few years and always been happy with their service. After how they have treated folk, I'm afraid we will walk away. Feel really sorry for all of you who have been affected and hope your problems are resolved asap.

Mrs_Z

Well, no communication from Medicanimal other than an automated dispatch notes and then goods arrived today. Ok, great - I didn't lose my money BUT I had placed the same order with another supplier in the meantime so now I have twice as much catfood inc 4kg of biscuits (for 1 cat). Not really happy about the non-communication and I think this is an appalling way of treating their customers. Won't be in a hurry to order from them again.