External 250GB hard drive £23.86 from Dell

planetf1

same email here. I would have thought they'd have canceled the order if they'd already decided not to fulfill. So maybe they're still figuring out if they "can".?

parrydave

My online status changed to "have found your order, call Customer Support". So I did, this morning.

They told me my order is in Production and is scheduled still for 22nd delivery. Took my phone number and email so they can keep me updated. Didn't seem to be any hint of a problem! FYI, i ordered at 8.30am on 15th.

Aiadi

Do you people not get tired??????????????????????????????

Bucky

Just got cancellation email....

Dear Customer,
We are very sorry – we have had an error in our systems, and the product you thought you were ordering was wrongly described on our website. The product code and price of your order related to a completely different product, and was incorrectly linked to the description of the Iomega Hard Disc Drive you requested. In fact, this is a discontinued product and is no longer in stock.
Due to this, your Dell Order Internet Receipt Number: [IR No] has not been processed, and has now been cancelled.
To place your order for a different Hard Disc Drive, please go to www.dell.com or talk to your sales agent.
We are sorry for the inconvenience that this error has caused, and thank you again for choosing Dell.

Dell

Esoog

Did you just make that up?

Anyway, the only 250 gig Imoega drive they have now is this one; http://accessories.euro.dell.com/sna/productdetail.aspx?c=uk&l=en&s=dhs&cs=ukdhs1&sku=A0954881

£117...

Bucky

Did you just make that up?

No... just got it this minute.

luckydip_3

Got the cancellation mail too.......................

Lakeuk

My status has changed to "We have located your Order but we cannot advise a status, please contact Dell Customer Service"

nt_639

Just recieved a cancellation email:

Dear Customer,
We are very sorry – we have had an error in our systems, and the product you thought you were ordering was wrongly described on our website. The product code and price of your order related to a completely different product, and was incorrectly linked to the description of the Iomega Hard Disc Drive you requested. In fact, this is a discontinued product and is no longer in stock.
Due to this, your Dell Order Internet Receipt Number: [IR No] has not been processed, and has now been cancelled.
To place your order for a different Hard Disc Drive, please go to www.dell.com or talk to your sales agent.
We are sorry for the inconvenience that this error has caused, and thank you again for choosing Dell.

Dell

*******Please do not respond to this mail, this is information only*************

jayin

Just got the same email, worth a try!