Cheap calls though 18185 - experiences please?

TCA

You need to use their freephone access number for mobile phones 0808 1 703 703 or local rate number 020 81 80 2828:

http://www.18185.co.uk/mobilerates.php

jimbo49

many tnx for the info. i guessed i was doing something wrong but wasn't sure what

Katiehound

I've been using this service for some years and find it fine.
Sometimes I know it isn't connecting correctly because it tells me the wrong price!-e.g I know that calls to mobiles in Eire are 11pence per minute not 1 pence. Equally if it says 'There is no answer' after a couple of rings I just cut off and dial later.
It has saved me a fortune dialling overseas numbers rather than use Talktalk.

HEM2606

I have received conflicting answers from Plusnet customer services as to whether call overriders can be used. Can anyone confirm that 18185 currently works OK with Plusnet, please?

vic_sf49

I've been using 18185 on Plusnet for over a year. No problems at all.

J_B

I've used 18866 and 1899 without problems on plusnet.

brewerdave

18185 was still working yesterday on Plusnet line:T

HEM2606

Many thanks for your replies. Are you able to dial 18185 (or other overrider number) + your target phone number directly or do you have to use the freephone number provided first?

vic_sf49

You just dial 18185 + your target phone number.

I don't know what free phone number you're on about, or who provided it.

HEM2606

18185 provides a freephone number for "non-BT and mobile customers" to access the service. I know this isn't necessary for all non-BT customers as I currently use 18185 + target phone number with Fuel Broadband, but wanted to check this was also the case with Plusnet.

Thanks for confirming this.