Cheap calls though 18185 - experiences please?

1282930313234»

Comments

  • Patr100
    Patr100 Posts: 2,562
    Name Dropper Photogenic First Post First Anniversary
    Forumite
    I've used them ocasionally. I see their website has had a revamp
    The Uk rates used to be featured on their homepage but now they are in a long list. Worth double checking they are still competitive. eg . My 02 mobile to mobile charge is 3p/min - looks like they charge 10p/min ? (6p min for landline to mobile)
    http://www.18185.co.uk/
  • SpanishBlue
    SpanishBlue Posts: 592
    Name Dropper First Post Photogenic First Anniversary
    Forumite
    It might be a brand new website, but they still have their many years out of date info on it like.....

    "Great benefits for Non-BT callers as well! Especially for all NTL, Telewest, other non-BT landline and mobile customers we have dedicated the freephone number"
  • repechage
    repechage Posts: 56
    First Anniversary First Post
    Forumite
    The non-BT access number isn’t working for me and when I check their site they don’t even mention this option now as far as I can see.
  • Ian011
    Ian011 Posts: 2,432
    Name Dropper First Anniversary First Post
    Forumite
    Click the tiny three line symbol top right and a menu pops out from the left of the screen. Select the appropriate page from the list, in this case "mobile rates". This page gives the 0800 and 020 access numbers.
  • SpanishBlue
    SpanishBlue Posts: 592
    Name Dropper First Post Photogenic First Anniversary
    Forumite
    Or from their webpage click on "Mobile Rates"

    https://www.18185.co.uk/rates-mobile
  • polymaff
    polymaff Posts: 3,903
    First Anniversary Name Dropper First Post
    Forumite
    Hadn't noticed this before:


    "you will also be charged if the number you wish to call isn't answered or is engaged"
  • Patr100
    Patr100 Posts: 2,562
    Name Dropper Photogenic First Post First Anniversary
    Forumite
    polymaff wrote: »
    Hadn't noticed this before:


    "you will also be charged if the number you wish to call isn't answered or is engaged"

    Not new. There's been a connection fee (regardless whether your call is answered) for quite a while now.
  • polymaff
    polymaff Posts: 3,903
    First Anniversary Name Dropper First Post
    Forumite
    edited 21 May 2019 at 6:42PM
    polymaff wrote: »
    Hadn't noticed this before:

    "you will also be charged if the number you wish to call isn't answered or is engaged"
    Patr100 wrote: »
    Not new. There's been a connection fee (regardless whether your call is answered) for quite a while now.

    What do you mean by "quite a while"?

    I don't remember being billed for an unanswered or engaged-tone 18185 call before.

    Plus the implication that you will be charged more than just a connection charge.

    This is going to make a call to the GP surgery appointments line a much more expensive affair.

    Also applies to 18866 and 1899.
This discussion has been closed.
Meet your Ambassadors

Categories

  • All Categories
  • 342.5K Banking & Borrowing
  • 249.9K Reduce Debt & Boost Income
  • 449.4K Spending & Discounts
  • 234.6K Work, Benefits & Business
  • 607.1K Mortgages, Homes & Bills
  • 172.8K Life & Family
  • 247.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.8K Discuss & Feedback
  • 15.1K Coronavirus Support Boards