Shop assistants who don't bl**dy listen

Zedicus

JReacher1 wrote: »

So you agree with me it was reasonable for the McDonald's staff member to ask a follow up question to clarify whether they want cheese or not....

As I said, I was agreeing with Piggywiggy. If you want to join in on the general agreement on that point, that's fine.

It's just a pity that you had to clog up the thread with all that nonsense trying to make out that "with cheese" does not mean with cheese. It's the sort of inane claptrap that second rate politicians come up with.

Are you a politician?

katejo

savingfortomorrow wrote: »

they have to ask in case of drive offs who fail to pay for fuel. some employers remove the cost of fuel from their wage!

I often buy stuff at a small garage based Coop conveniently near my gym and sometimes get asked the same question. It does irritate me because, when I say no, I feel that I am not being believed. I want to shout "if I had bought petrol, i would say so" but haven't done so yet.

Le_Kirk

I recently asked for a burger without cheese and they said they didn't have any cheese ....... would I have it without pineapple, I said No, I don't like pineapple!

peter_the_piper

The other side of the coin is the customers who can't /won't read signs. We have a door in our shop which leads onto te rest of the nursery, being a greenhouse its open in hot weather so we have a 3ft high sign with "No customer s beyond this door" in 6" high letters right by the door, they can't see it. So we put a chain across but they just unhook it and go wandering. its sometimes not safe as we have sprayed or have hoses about, to say nothing about the Chain Saw repairers at the back.

then they bring in the box of bedding plants with the price label stuck in it and ask "how much is this"?

milliemonster

My pet peeve is if I am ever buying shoes, I'll hand a shoe to the assistant to ask if they have them in a size 8, they go off to look and then come back with a pair of shoes, I get all excited, they then say 'no 8's but we have them in a 7?

Well my feet are the size they are, an 8 and if I could squeeze them into a 7 and still be able to walk I would have asked for a 7!

Naf

geerex wrote: »

I'll reiterate for those struggling to comprehend this simple request.

The "quarter pounder" product comprises thus:

"A quarter pound*, 100% beef patty with two slices of cheese, onions, pickles, mustard and a dollop of Tomato Ketchup - all in a sesame seed bun."

Now, to ask for something "plain" is to ask for ALL elements other than the burger/bun to be removed.

Thus, a PLAIN quarter pounder would be for it to be comprised solely of a burger and a bun. To ask for a plain quarter pounder with cheese would thus imply that you would like all the !!!!! removed but would like the cheese to remain.

I'm not sure why this is so difficult.

If, however, you wanted a cheeseburger, to ask for it plain would still imply that you want the cheese, otherwise you would just be asking for a plain hamburger. There ISN'T a "hamburger" (no cheese) variant of the quarter pounder thus my point stands.

Sort of. As someone who has worked on McDonalds' counter, maybe I can help; because I would probably have asked the same question as this particular cashier if I'm honest.
What different people mean by 'plain' varies A LOT. I have had customers order 'a plain double cheeseburger' and expect one of:

• two patties and a bun
• two patties, cheese, and a bun
• two patties and ketchup, and bun
• two patties, cheese, ketchup, and bun
• the double cheeseburger as it comes (i.e. 'plain' meaning 'normal')

That person behind the counter has absolutely no idea which of these you might mean, nor how much of a scene you may cause if you don't get the one you were imagining. Believe me, its much preferable to just make sure exactly what the customer means at the point of ordering, than it is dealing with a problem afterwards.
The added issue is that the name of the sandwich is the 'Quarter Pounder With Cheese", so asking for it plain is generally used to mean that the cheese stays on (believe me, that's the most common way that customers expect it). The Big Mac is ambiguous, as plain without cheese is basically a double hamburger; but is plain with cheese really plain, as cheese isn't specified in the name.

PLog86

I'd imagine it gets even more complicated as there are people who don't like gherkin, people who don't like mayo and people who don't like ketchup. So it makes sense to ask. You'd have to scratch your head, though, at someone who doesn't want cheese and asks for "with cheese", without making it clear that they want you to "hold the cheese".

But, I can well believe such people exists, so it's no doubt pragmatic to ask.

Hermione_Granger

peter_the_piper wrote: »

We have a door in our shop which leads onto te rest of the nursery, being a greenhouse its open in hot weather so we have a 3ft high sign with "No customer s beyond this door" in 6" high letters right by the door, they can't see it. So we put a chain across but they just unhook it and go wandering.

"No customer s beyond this door" so presumably any customer who is not called s can safely ignore that sign.

Azari

Hermione_Granger wrote: »

"No customer s beyond this door" so presumably any customer who is not called s can safely ignore that sign.

That reminds me of those signs you used to see before smoking was banned in indoor public spaces: 'Thank you for not smoking'.

I almost wished I smoked so that I could smoke in front of one of one and, if (when) challenged, simply say: 'That does not apply to me".

daytona0

Naf wrote: »

Sort of. As someone who has worked on McDonalds' counter, maybe I can help; because I would probably have asked the same question as this particular cashier if I'm honest.
What different people mean by 'plain' varies A LOT. I have had customers order 'a plain double cheeseburger' and expect one of:

• two patties and a bun
• two patties, cheese, and a bun
• two patties and ketchup, and bun
• two patties, cheese, ketchup, and bun
• the double cheeseburger as it comes (i.e. 'plain' meaning 'normal')

That person behind the counter has absolutely no idea which of these you might mean, nor how much of a scene you may cause if you don't get the one you were imagining. Believe me, its much preferable to just make sure exactly what the customer means at the point of ordering, than it is dealing with a problem afterwards.
The added issue is that the name of the sandwich is the 'Quarter Pounder With Cheese", so asking for it plain is generally used to mean that the cheese stays on (believe me, that's the most common way that customers expect it). The Big Mac is ambiguous, as plain without cheese is basically a double hamburger; but is plain with cheese really plain, as cheese isn't specified in the name.

Good post.

Just to add to this, but I once had to cook a "plain big mac" but WITHOUT the bun! I think she was allergic and out with her children.