PPI Reclaiming successes and failures

[Deleted User]

Ladyinwaiting wrote: »

take it to FOS?

How can you "take it to FOS" if neither you nor the bank have any necessary documentation?
The agreements don't prove you actually paid the PPI-you could even have cancelled the insurance within the first thirty days and paid nothing.

-taff

You can possibly waste £10 on a SAR to see if there's anything left, but unless you can show you paid it all and you have some supporting documentation, your complaint is over.

Ladyinwaiting

Moneyineptitude wrote: »

How can you "take it to FOS" if neither you nor the bank have any necessary documentation?
The agreements don't prove you actually paid the PPI-you could even have cancelled the insurance within the first thirty days and paid nothing.

I have all my bank statements showing the first agreementvrunning for 9 mths , then the 2nd one for 36 mths. Presuming this isnt enough and I will accept its the end of the road.

Thanks for your help

[Deleted User]

Ladyinwaiting wrote: »

I have all my bank statements showing the first agreementvrunning for 9 mths , then the 2nd one for 36 mths.

Why on earth didn't you send this information with your original complaint?

Ladyinwaiting

Moneyineptitude wrote: »

Why on earth didn't you send this information with your original complaint?

First time I have tried to claim. Perhaps niave but assumed thy would have the details

Will chalk this one up to being blonde and retire gracefully

-taff

Give it back to santander, tell them it's additional info, give them 4 weeks, then forward it to the FOS if they don't reply in that time. You should be well within the 6 monthstime limit then.

[Deleted User]

Ladyinwaiting wrote: »

Will chalk this one up to being blonde and retire gracefully

No need to do that, but you may well end up having to refer this to FOS for a year or so!

rz8

Hi everyone,

I've been a long time reader, first time poster!

I've been researching my PPI situation for weeks, and to assess whether it's worth pursuing a compaint, I've looked for similar situations, but I've struggled to find someone in the same boat. I hope someone could offer some insight!

I was told that I needed to take PPI on the mortgage I took out with Halifax, back in 2001, but it was through Legal & General. I still have this PPI.

Now, I was made redundant in 2005, and claimed PPI on the mortgage, to the tune of approx £3500.

Soon after this, I became self-employed, as a cabbie.

My questions are:

1. Does this mean that ever since 2005, when I became self-employed, I wouldn't have been able to claim PPI should I have lost my job? If so, should they have told me?

2. For someone who has claimed on their PPI (the £3500 I mentioned earlier), does that mean that I don't have a chance in hell of pursuing this PPI?

Thank you ever so much. I've struggled to read about someone in a similar situation (becoming self-employed half-way through PPI, as well as once claiming), so would love some feedback!

-taff

1 - You'd better check and you should have checked because of your change in circumstances. Insurance companies aren't psychic, they need YOU to tell them if things change

2 - it shows you needed it so it would be very difficult to say you didn't.

husaberg

husaberg wrote: »

well i finally got my offer through from Lloyds tsb regarding PPi on my credit card for 10 years its been 9 weeks since the ombudsman found in my favour, Lloyds denied liability, but decided to make a good will gesture..........£490.80 ....i couldn't believe it

they said due to the passage of time, we no longer have any detailed records relating to your credit card account.
the absence of detailed records means that even if we were to assume the transactions and payments on the card based , for example on your recollections, there is no guarantee our calculations would be accurate as we have no way of knowing when the card balances was cleared or if any claims have been paid under the policy
in a genuine attempt to resolve your complaint our offer of £490.80 is equal to our average compensatory payment taking into account the period during which you held the credit card and were paying for your ppi cover. we believe that an average payment method in cases such as yours is fair and reasonable

i can remember purchases of £16,500 alone
is this a further stunt by the bank, remarkably they were good enough to tell the ombudsman that the PPi started in Nov 1999 even though the card started in 95
I've declined the offer, and contacted the ombudsman to tell them my decision, they're making a new case

Please please please can anyone offer me some credible advice, i believe the bank is trying to short change me

Update,funnily enough i've paid for my personal bank statements going back 11 years today, and noticed they had put the money in my account even though,I've rejected their offer, its funny how they seem to have some records but not other's.....i'm going to request a sar from the credit card people, but at least i can see how much i've paid off my credit card balance every month for the last decade or so, which should help to strengthen my case regarding their offer to me