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PPI Reclaiming successes and failures

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  • What were you reclaiming: Loan
    Who was the provider: Lloyds TSB
    How much did you get back: £900
    Did you get it back after a letter or did you go to the Financial Ombudsman: Letter

    I knew that I had PPI on a loan I took out in 2008 - When the loan was offered the PPI was automatically added to the repayment premium and the person at the bank said I 'needed' it if I was going to have the loan. I was off work on maternity leave and we had just moved into a house which desperately needed carpets so I didn't question it, just assumed that without it we wouldn't be allowed the loan. When I looked at the paperwork later I saw that it said on it that I had a medical condition that would prevent me from making a claim for a minimum of 12 months (maybe because I was on maternity leave - I certainly had no real medical condition)

    Anyway, I downloaded a form from Lloyds website, filled it in and sent it late December 2012. I didn't hear anything from them, not even a letter of acknowledgment, until this week when I received an offer. I expected around £600 as this was the ppi premium included in the loan but they have offered £900 - something to do with re-financing the loan a couple of years ago? I should receive payment in 28 days :j
  • teleop
    teleop Posts: 104 Forumite
    :jHave today received my offer letter from Genworth. Its for premiums paid 2002-2006 plus interest. This is for my HOFraser card £2333.00. I am happy with that.:jIts thanks to this site & and the encouragement and help from Amersall & Di. So persevere folks.:j:j:j:j:j
  • amersall
    amersall Posts: 17,037 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    teleop wrote: »
    :jHave today received my offer letter from Genworth. Its for premiums paid 2002-2006 plus interest. This is for my HOFraser card £2333.00. I am happy with that.:jIts thanks to this site & and the encouragement and help from Amersall & Di. So persevere folks.:j:j:j:j:j

    :j:j:j Yabba Dabba dooooooooooh :j:j:j:j
    Brilliant and I was glad to help xxxxxxx:beer:
  • amersall
    amersall Posts: 17,037 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    emmarie wrote: »
    What were you reclaiming: Loan
    Who was the provider: Lloyds TSB
    How much did you get back: £900
    Did you get it back after a letter or did you go to the Financial Ombudsman: Letter

    I knew that I had PPI on a loan I took out in 2008 - When the loan was offered the PPI was automatically added to the repayment premium and the person at the bank said I 'needed' it if I was going to have the loan. I was off work on maternity leave and we had just moved into a house which desperately needed carpets so I didn't question it, just assumed that without it we wouldn't be allowed the loan. When I looked at the paperwork later I saw that it said on it that I had a medical condition that would prevent me from making a claim for a minimum of 12 months (maybe because I was on maternity leave - I certainly had no real medical condition)

    Anyway, I downloaded a form from Lloyds website, filled it in and sent it late December 2012. I didn't hear anything from them, not even a letter of acknowledgment, until this week when I received an offer. I expected around £600 as this was the ppi premium included in the loan but they have offered £900 - something to do with re-financing the loan a couple of years ago? I should receive payment in 28 days :j
    :j:j Ab Fab :D:beer:
  • £12.5k from Barclaycard. I did it all myself. I have had to go to the FOS for Yorkshire Visa (despite near identical circumstances to Barclaycard, guess they are more defensive) and GE Money Lending.

    Thanks to this site a total of £17k refunded.
  • Type of PPI: Reclaiming PPI on previous mortgage.
    Provider : Santander
    Amount recovered: £6500

    My husband took out a mortgage with Santander years ago, before we got married. I found out he had PPI when we recently repaid this mortgage a couple of years early.

    I suggested reclaiming and told him we had nothing to lose. I then downloaded a form from MSE, completed it and sent it off (I don’t think I even did a covering letter!). We received a letter from Santander with a further (almost identical!) form to complete and a few weeks later received their offer of the money. It only took two forms and a couple of hours of our time before we received the offer letter.

    My husband says he would never have tried to reclaim if I hadn't pushed him and completed the forms on his behalf so the money it is all MINE! We haven't had a holiday for a few years so guess what I'm looking at now!
  • Type of PPI: Reclaiming PPI on previous mortgage.
    Provider : Santander
    Amount recovered: £6500

    My husband took out a mortgage with Santander years ago, before we got married. I found out he had PPI when we recently repaid this mortgage a couple of years early.

    I suggested reclaiming and told him we had nothing to lose. I then downloaded a form from MSE, completed it and sent it off (I don’t think I even did a covering letter!). We received a letter from Santander with a further (almost identical!) form to complete and a few weeks later received their offer of the money. It only took two forms and a couple of hours of our time before we received the offer letter.

    My husband says he would never have tried to reclaim if I hadn't pushed him and completed the forms on his behalf so the money it is all MINE! We haven't had a holiday for a few years so guess what I'm looking at now!

    Hi congrats on your win. I am about to write to the same company. Can you post up a copy of your letter? or link me in somewhere. Many Thanks :D
    "onwards & upwards"
  • pello
    pello Posts: 5 Forumite
    Having had a read around on here following a gentle nudging from my better half I looked out the details on an egg loan and subsequent topups from 2003 and 2004 for £9000 and £15000.

    Having sent off a covering letter and the FoS quesionnairre just over a fortnight ago to Canada Square Operations I have this morning received both the acknowledgement of my complaint and in a separate letter notification of an upheld claim and an offer for £6300 by cheque which I expect to receive in the next couple of months.

    Pretty amazed with the fast response and a bit shocked at it all considering the fact that I was not even going to do this till I read your site as I had not even realised I had PPI till this encouraged me to dig out some of the old paperwork.

    A definite success!

    Being in a similar situation with a paid up loan (& extension) from Egg, what where the claim reasons you used for your successful claim, I see various possibilities from my own situation but it would be useful to know which elements clinched it for you :T
    Thanks
    Illegitemi non Carborundum
  • Stormy71
    Stormy71 Posts: 6 Forumite
    edited 18 February 2013 at 10:00PM
    Hi I hope someone can give me a bit of advice. RBS are unable to uphold my claim.
    This was a credit card with Ulster bank taken out in May 2002 with ppi attached. I cancelled the ppi October 2004 Card was closed March 2007. They are telling me that all their PPI are provided on a non-advised basis. They are saying that their staff are trained to ensure that their customers are aware that the credit card and PPI are separate products. I also had alternative cover in place and generous package from employer. Is this the end of the line for me.
    1st claim I've tried, a bit wary about trying others now. I was sure I took this card out in Bank. I stopped PPI when I realized that I had it, and was struggling with monthly payments Of nearly £300.
  • -taff
    -taff Posts: 15,387 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    HAVEFAITH wrote: »
    Hi congrats on your win. I am about to write to the same company. Can you post up a copy of your letter? or link me in somewhere. Many Thanks
    pello wrote: »
    Being in a similar situation with a paid up loan (& extension) from Egg, what where the claim reasons you used for your successful claim, I see various possibilities from my own situation but it would be useful to know which elements clinched it for you :T
    Thanks


    You will have to make your own complaints according to your circumstances, if you allude ot anything that can be disproved your complaint will be rejected.

    Companies don't say why a complaint was successful anyway.
    Non me fac calcitrare tuum culi
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