PPI Reclaiming successes and failures

amersall

By the way as anyone had any redress beyond the six years with Lloyds,could you let us both know,and also has anyone had a breakdown of there redress without asking,as i think they should be showing ppi repayments and ppi interest seperate.

If you have proof that you paid ppi further back than the 6 years,they will have to look at this again.

Interest on cc is different to loans,Smitchy will explain how this works and why some people only get a small amount of 8% and some get more.

Hades112

Need some advice folks. Yesterday we recieved 2 letters from HFC.

1 was an offer to my wife stating that HFC were refunding ALL PPI payments to customers but only for the past 6 years and her offer of £234 came without any interest.

2 was a letter to me asking for exactly the information that I had already given to the Halifax 16 weeks ago. Now Halifax is the parent company and the Ombudsman told me that HBOS owns this complaint. Why then are HFC asking for the same information already provided to the parent company?

This makes even less sense as my wife's letter states that they are returning all PPI payments. Of course my claim will be in the thousands as opposed to the hundreds.

bhoqoN

Hades112 wrote: »

Need some advice folks. Yesterday we recieved 2 letters from HFC.

1 was an offer to my wife stating that HFC were refunding ALL PPI payments to customers but only for the past 6 years and her offer of £234 came without any interest.

2 was a letter to me asking for exactly the information that I had already given to the Halifax 16 weeks ago. Now Halifax is the parent company and the Ombudsman told me that HBOS owns this complaint. Why then are HFC asking for the same information already provided to the parent company?

This makes even less sense as my wife's letter states that they are returning all PPI payments. Of course my claim will be in the thousands as opposed to the hundreds.

Hi Hades 112,

Congratulations on your wins. I received a letter from FOS yesterday saying HFC had owned up and if I did not reply in 14 days they would assume I have accepted HFC offer - no figures though. I think your wife should ring HFC and ask why they are not paying the 8% interest. As for your case I think you should provide them with that information if you have it and see what happens. Anything to get your money!

bhoqoN

Hi forum,

Has anyone won their claim against HFC through the FOS? Just wondering what happens once you get the Ombudsman letter telling you HFC have agreed to pay.

sunny8_2

Hi Guys,

DSoes anyone know the CEO for HFC at all? or would it be HSBC? :Dxx

bhoqoN

sunny8 wrote: »

Hi Guys,

DSoes anyone know the CEO for HFC at all? or would it be HSBC? :Dxx

Hi Sunny8,

Its:
chiefexecutivehsbcbank@hsbc.com

when I emailed the above months back I got a reply from:

managingdirectoruk@hsbc.com

I was told someone would get back to me about my HFC claim and no-one did. I received a letter from FOS yesterday saying HFC have agreed to pay. I do not know how much or when this would be. I have a see a customer services email somewhere but cannot remember where I saw it. I would like to email HFC too. I hope this helps you. Mine has been going on since Sep 2010.

sunny8_2

bhoqoN wrote: »

Hi Sunny8,

Its:
chiefexecutivehsbcbank@hsbc.com

when I emailed the above months back I got a reply from:

managingdirectoruk@hsbc.com

I was told someone would get back to me about my HFC claim and no-one did. I received a letter from FOS yesterday saying HFC have agreed to pay. I do not know how much or when this would be. I have a see a customer services email somewhere but cannot remember where I saw it. I would like to email HFC too. I hope this helps you. Mine has been going on since Sep 2010.

Hi B, thanks for that :), i looked on the internet & found the managing director email address, thank you for the other.

I have found that the CEO for HFC is called Roger Lovering but cant find an email address for him & i know if i called HFC they would never tell me it in a month of sundays!!:cool:

If i do come across it B i will post it on here for your attention!!:D:D , however, i think what i will do is email HSBC & put for the attention of Roger & see how far that will get me :D it's worth a try....

Good luck B :) xx

bhoqoN

sunny8 wrote: »

Hi B, thanks for that :), i looked on the internet & found the managing director email address, thank you for the other.

I have found that the CEO for HFC is called Roger Lovering but cant find an email address for him & i know if i called HFC they would never tell me it in a month of sundays!!:cool:

If i do come across it B i will post it on here for your attention!!:D:D , however, i think what i will do is email HSBC & put for the attention of Roger & see how far that will get me :D it's worth a try....

Good luck B :) xx

Hi Sunny8,

Roger Lovering left HFC ages ago. I once emailed him (months ago) on a personal email address I found on the internet and he emailed back saying he had left HFC. I believe HFC is now part of HSBC so maybe the case rests with the HSBC CEO! Good luck with yours!

pigsmightfly

bhoqoN wrote: »

Hi Sunny8,

Roger Lovering left HFC ages ago. I once emailed him (months ago) on a personal email address I found on the internet and he emailed back saying he had left HFC. I believe HFC is now part of HSBC so maybe the case rests with the HSBC CEO! Good luck with yours!

HSBC and HFC email address is the same - managingdirectoruk@hsbc.com

bhoqoN

pigsmightfly wrote: »

HSBC and HFC email address is the same - managingdirectoruk@hsbc.com

Hi pigsmightfly,

Many thanks! Have you had any claims with HFC? They are the most difficult bank I think.