PPI Reclaiming successes and failures

moggy2009

Good morning everyone sent my acceptance form to barclaycard last monday and guess what they still havent received it:mad:now ive to wait till the 16 weeks are up ...the end of september ,really frustrating really considering they were quick enough taking our money off us ....i can understand they are busy but come on it surely doesnt take this long to open a letter

Dizzywytch

amersall wrote: »

Get back in touch and ask why the results are different on these cards,when the reasons were the same,ask how they can uphold one and not the other.

Thanks Amersall, what's the best way of conactaing them and can I still do so even though they've said it's their final response?

di3004

Maxi76 wrote: »

Hi, I've been reading this thread for a while now and it's encouraging to see the many successes. I wrote to Lloyds TSB at the beginning of June this year and have just received a reply rejecting my claim. I was sure it would be upheld. I explained that it was strongly suggested i wouldn't get the loan without PPI and also the lending rate would be a lot higher if we refused it. I remember at the meeting telling them I'd found alternative insurance far cheaper. They rejected the claim because they say they acted fairly towards us and that the cover was suitable for our needs. I'm not sure what to do next, to write to them again or forward it to the FOS. I'd be grateful for any help, thank you.

Hi there

Sometimes they will review/reconsider, you could ask them to do so by 14 days, tell them if you hear nothing by then you will continue to complain further.
Ask them to reconsider and try to give them as much more info as you can, tell them the PPI was not sold fairly and to be told you had to have the PPI to have the loan you now know its so wrong, tell them the staff had a responsibility to treat you fairly and you feel the policy was not sold in your best interest.
Tell them you have a good mind to also contact the FSA the regulator about this matter, and say if you've not heard by 14 days with a change of decision you will be doing so as well as complaining to the FOS.
Good luck, keep at them.
[EMAIL="Customer.Care.Insurance@lloydsTsb.co.uk"]Customer.Care.Insurance@lloydsTsb.co.uk[/EMAIL]

di3004

kerso173 wrote: »

Hi Di,
I phoned them and they have reopened my claim. I just dont understand why they can reply within two weeks for CC but loan one i havent heard a thing except for confirmation letter at the beginning. The letter did say that it was a final decision but that seems not to be the case. The HBOS ones i have heard nothing except the initial letter saying 12/16 weeks etc
Regards
K

Hi

Glad to hear they are looking into this again, good for you.

I believe the CC PPI maybe dealt with by a different section to that of the Loan PPI, but keep at them and ask them on when you should hear of an update.
Same on the HBOS, good luck.

di3004

pigsmightfly wrote: »

That's brilliant di thank you so much. Think a lot of people would be lost without you on here

Your very welcome honey :A, xx

di3004

weyford wrote: »

not been on for s few weeks so good luck to everyone claiming PPI

ive got a small halifax loan they are paying out on

just wondering any idea what ill get

was a 1000 loan over a year 39.00 premiums i payed on PPI loan date backs to 1995

anybody good with figures at a guess how much ill get

Hi there

I'm sure someone will be along some time today and check this out for you, or post this on the: how the FOS calculates refunds, where our folks will not miss this one, good luck on your reclaiming.;)
https://forums.moneysavingexpert.com/discussion/1596473

di3004

ArferDaly wrote: »

Hi.

I also had a claim rejected and sent an Email to LLoyds CEO and they emailed saying they were now looking into my case again,this was nearly 4 weeks ago and I am still waiting for any response.
I am sat on the phone even as i type waiting to talk to someone 30 minutes and counting :mad:

Good luck and keep at them.

Mark

Mark keep nagging at them hun , good luck.:)

di3004

loopyloz84 wrote: »

Morning Everyone

It's great seeing lots of success!

It's been a week since MBNA asked for an extra 7 days to look again at my rejected complaint and guess what, they've just asked for another 7!

Something makes me think, that this time next week they'll be asking for another 7 :rotfl:

Hiya

Oh blimey!:mad: ask them for further redress for the inconvenience this caused as well lol, good luck x;)

gary_909

I hope im in the right area I have just won a claim against MBNA for a loan I had for £7000 they have sent me a cheque for £1351.56p this includes ppi premiums and associated interest of £834.66 and 8% interest of £508.22p .The loan run from October 2001 to October 2004 and I payed about £262 a month is this amount I have recieved correct or is it a little short I would be grateful if someone could work out the figures and see if this is the right amount

webbo18

Hi All
Been reading all these stories about reclaiming ppi, so made a claim against first plus for a loan that was taken out in 2001 and closed in 2008. They have rejected the claim because they used a broker for the ppi, and because the broker was not a member of the FSA at that time they are not responsible, also they are claiming the claim is now time barred. any advise welcome please.