PPI Reclaiming successes and failures

bhoqoN

PIP1966 wrote: »

:j:j:j:j:j:j

Hi all

After a very long time, I have just checked my account and nearly spat out my coffee - they have finally paid me £12,305 !!

Original claim - Feb 2011
Offer letter - 3rd August (orange sticker on envelope)
Acceptance letter received by them - 9th August
1st call to them - 15th August (payment 4-5 working days)
2nd call to them - 24th August (payment within 28 days)
3rd call to them - 2nd September (payment within 4-8 weeks)

Very annoyed with inconsistent information so emailed Bob Diamond (CEO) and got a response from the Directors office at Teeside on Monday "due to high demand they couldnt tell me when it will be paid". Not impressed, so fired off a response about the poor customer service they are giving customers, inconsistent information, promised call backs never made, etc. Got a response on Tuesday advising me that my acceptance form had been actioned and payment would be made within the 4 working days.

On holiday this week and have been going through old paperwork and have found some old statements from my MBNA CC which shows PPI payments - this card goes back to 2002 or 2003. Anyone think its worth claiming?

I really hope that any people waiting for decisions or payments hear very soon and I totally understand the frustration and anger that this whole matter is causing.

Good luck everyone

PIP

PiP1966,

Congratulations once again!

PIP1966_2

bhoqoN wrote: »

PiP1966,

Congratulations once again!

Hi BH
Thank you - I never ever believed that it would go into my account when they said it would - I am so pleased. I really hope that yours is resolved very soon.
Take care
PIP x

interested_81

PIP1966 wrote: »

:j:j:j:j:j:j

Hi all

After a very long time, I have just checked my account and nearly spat out my coffee - they have finally paid me £12,305 !!

Original claim - Feb 2011
Offer letter - 3rd August (orange sticker on envelope)
Acceptance letter received by them - 9th August
1st call to them - 15th August (payment 4-5 working days)
2nd call to them - 24th August (payment within 28 days)
3rd call to them - 2nd September (payment within 4-8 weeks)

Very annoyed with inconsistent information so emailed Bob Diamond (CEO) and got a response from the Directors office at Teeside on Monday "due to high demand they couldnt tell me when it will be paid". Not impressed, so fired off a response about the poor customer service they are giving customers, inconsistent information, promised call backs never made, etc. Got a response on Tuesday advising me that my acceptance form had been actioned and payment would be made within the 4 working days.

On holiday this week and have been going through old paperwork and have found some old statements from my MBNA CC which shows PPI payments - this card goes back to 2002 or 2003. Anyone think its worth claiming?

I really hope that any people waiting for decisions or payments hear very soon and I totally understand the frustration and anger that this whole matter is causing.

Good luck everyone

PIP

Wow well done on your win :T
Give MBNA a go i had a card from 2000 and i reclaimed ppi from the card started :j
Good luck with it

bingobella_2

Firstly i called HSBC after waiting the full 16 weeks and they told me that both my complaints against 2 loans has been upheld! success! just want to work out figures for my redress hope someone can help!

Loan 1 (2nd December 06)

Principal Loan £6,150.41
PPI £1,045.60
Total Loan £7,196.01
Period of Loan 36 Months (Paid back in full 8th Jan 07)
PPI Refund £679.59
APR 14.9%

Loan 2 (8th April 07)

Principal Loan £13,382.79
PPI £3,158.31
Total Loan £16,541.10
Period of Loan 62 Months (Due to be clear 31st March 12 - 7 Payments remaining)
APR 11.9%

I was told over the phone that my redress is up to the end of August 11 which is the last loan payment i made.

I also am due a repayment reward of 25% when the loan is paid 31st March 12 do you think it`s possible to ask them to repay the refund direct to me and i continue with the loan because i will also lose the repayment reward if they take it direct from the loan.

Cheers Lindsay

conkerlily123

Telephoned FirstPlus this morning, was advised that I have to put the request in writing and they cannot deal with the request over the telephone.

The letter is in the post

Always_searching

Morning all,

Has anyone had any success with Halifax with loan PPI?? If so how long from first contact does it take to hear back with a yes or no??

Congratualtions to all those that have been successful, and good luck to those still trying.

irnbru74

Hi,
We have an ongoing complaint with funding corporation regarding misselling of PPI and if we were lucky and complaint was upheld, it will be complicated by the fact loan was paid of early, can anyone help with figures please?
date of agreement 9/3/2006
interest rate 11.1%
term of loan 62 months
balance 13/03/06 £19210.00
this encompassed
£12.000.00 advance - LOAN
INTEREST £3705.60
ARRANGEMENT FEE £40.00
TOTAL CHARGE FOR CREDIT £3745.60
FIXED RATE PER ANNUM 6.06%
PPI
£2604.00
INTEREST £815.40
FIXED RATE PER ANNUM 6.06%


settled early 13/12/06
settlement figure £13.083.88 balance at that time was £17.252.50
rebates for:-
loan component £11.470.35
PPI insurance £1613.33

1st payment was £85 - 3/4/11 (admin/courier fee)
7 payments made of £318.75

di3004

conkerlily123 wrote: »

Telephoned FirstPlus this morning, was advised that I have to put the request in writing and they cannot deal with the request over the telephone.

The letter is in the post

Good luck x;)

di3004

Always_searching wrote: »

Morning all,

Has anyone had any success with Halifax with loan PPI?? If so how long from first contact does it take to hear back with a yes or no??

Congratualtions to all those that have been successful, and good luck to those still trying.

Hi there

Have you made a start on the reclaiming?

As soon as they receive your complaint/questionniare, they should confirm in writing they've received it within a week or 2.

Where usually its 8 weeks, the main of the banks have been given extra time such as 12 weeks as from when the complaint is received.

There have been much success as far as I am aware, keep at them and the best of luck x;)

staceylouise251285

Hi all, i was just wondering of any of you have the phone number for the Natwest ppi team as i cant locate the number. need to contact them about my existing ppi complaint?