PPI Reclaiming successes and failures

offcumden

citibird27 wrote: »

A really good win then, your card was way before the 2006 "safety guard" that some banks are inclined to hide behind.:j

I reclaimed from RBS...had my card since 1997...but they cannot find my original agreement, and so only paid out back to 2006!!:mad:

This fab news, and gives lots of us encouragement...seems some banks play fairer than others...one last query...are MBNA the bank behind Virgin? Wonder if this will help claimants for Virgin....
x

Hi Citibird
May I suggest you e-mail the CEO and request his asistance in resolving your problem from my experience with them it needs a senior manager to access pre 1999 Records plus when Stephen Hester puts it in their in tray things seem to happen;)

Daddyswede

Sorry for the bump on my own post but check out the update, I wondered if anyone else has had this?

Hi Guys,

Just a quick one regarding my Halifax PPI claim.

A letter came through this morning stating we were to have £2069.75 refunded. In short, a full refund. Bargain!

I'd used the template letters ( a huge thank you to Martin and the team! ), and sent my letter off in October last year. Never claimed on the insurance despite being made redundant in 2008.

Went through the "all cases on hold" malarky and played the waiting game. In the interim I'd gone to the Ombudsman and got my side in but it looks as though I now need to contact them to say Halifax have settled in full.

A quick breakdown

Refund of premiums = £1708.80
Refund of interest applied because of PPI = £347.24
Interest at 8% = £13.71
Total = £2069.75.

As we still have a balance with them they've wiped it off what's outstanding, but I'm more than happy with that.

Now I owe someone at work a case of beer for goading me into reclaiming, but again, that's a small price to pay. I just won't be making that purchase on my credit card :rotfl:

Still awaiting the outcome of 2 closed accounts with MBNA and closed mortgage account, again with the Halifax.

Once again a huge thanks to Martin and everyone at MSE for making it easy for the average bod to take on the big guys.

Kind Regards,

Daddyswede.


*~*~* UPDATE *~*~*

12/08/11

Checked online tonight - the £2,069.75 has been ADDED BACK ONTO THE ACCOUNT!!!
I rang the card services line and reported an unauthorised transaction ( just to be on the safe side ) it was explained to me that someone at Halifax had been e-mailing someone else in Halifax and concluded that they'd write me a cheque instead. After explaining that I was happy with the way things were originally sorted, the agent agreed to credit me the difference betweeen my two balances ( only about £20 in interest ), whilst I wait for their cheque to be re-credited to my account. I've asked the agent to feed everything back, as a cheque being raised was unnecessary and will only skewer everything.

Seriously though, Halifax, !!!!!!? :mad:

This time it wasn't broke and didn't need fixing !

Just wanted to make you all aware and it was only by pure fluke that I went online tonight to check it. Cheeky gits.

citibird27

ctcraigtaylor wrote: »

Having a beer to celebrate a good week.

Couldnt have done it without the mse board.

Egg ppi upheld
Hsbc ppi upheld

And Natwest default removed big bunch of flowers and £50 m&s vouchers for our trouble :j :j

It's hope the figures from the ppi are just as good

Can I ask...whar caused flowers and default removal?:)

Well done, enjoy your success :T

citibird27

offcumden wrote: »

Hi Citibird
May I suggest you e-mail the CEO and request his asistance in resolving your problem from my experience with them it needs a senior manager to access pre 1999 Records plus when Stephen Hester puts it in their in tray things seem to happen;)

Hi , offcumden...you may get a couple of replies from me...internet nightmare!

Thanks for your (sound idea..!) I think I may have scuppered any further action by having accepted the offer, but will write...it is just not on to let RBS off the hook!:mad: wish I had thought to write instantly!
Although I know for sure I have seen it many times..:o.can someone let me have Stephen Hester's e mail address...Thanks x

ctcraigtaylor

citibird27 wrote: »

Can I ask...whar caused flowers and default removal?:)

Well done, enjoy your success :T

Thanks. the default flowers and vouchers came from the Stephen Hester office after natwest ignored my gesture of goodwill letter for 7 Months!

quite lucky really because the default was applied correct just harsh. needed it romoved for our mortgage app that will be going through soon.

Derwent

citibird27 wrote: »

Good news about MBNA, does anyone on the forum have any thoughts as to why MBNA would automatically uohold PPI on loans, and not credit cards?

Citibird x

I guess the difference is that on loans it is easy as the PPI was always added on at the start of the loan, so I guess they've accepted that their loans sales process was badly flawed and it doesn't take as much checking or calculation. On loans it was either on from the start or not at all.

With credit cards its a bit different because PPI wasn't always on the account from the start. Sometimes PPI was sold months, even years, after the card was first issued - often when people phoned up their customer services about something else they'd get the routine of "while you're on can I interest you in taking out a PPI policy on your card, its only xx pence per £100...." I suppose they have to establish how each policy was sold to see if it was missold.

gazza24366

Could someone please help me ............I'm trying to use the compound interest calculator that I found through this site. However, to do this I need the credit card interest rate.

How do I find this - my lloyds tsb shows that from Feb 2011 it was 27.9% as an annual rate.

All my statements looking back beyond that say stuff like monthly rate of interest is

1.385 % for purchases
2.075 % for cash

How do I make this an annual rate or do I assume it was still 27.9% ??

Any help would be greatly appreciated

Cheers


GAZZA

sunny8_2

gazza24366 wrote: »

Could someone please help me ............I'm trying to use the compound interest calculator that I found through this site. However, to do this I need the credit card interest rate.

How do I find this - my lloyds tsb shows that from Feb 2011 it was 27.9% as an annual rate.

All my statements looking back beyond that say stuff like monthly rate of interest is

1.385 % for purchases
2.075 % for cash

How do I make this an annual rate or do I assume it was still 27.9% ??

Any help would be greatly appreciated

Cheers


GAZZA

Hia Guys,
Can anyone give me the email addresses of the CEO's of Clydesdale Bank & Natwest please? :j
Congratulations to all winners this week!!!:rotfl:
Hope your ok Di & ammersall as i haven't spoken to you both in a couple of weeks...i have had no news to share....hopefully this will change soon!! xx

sunny8_2

Rae115 wrote: »

WOW :eek: im getting excited seeing all these BIG recoveries.

If u dont mind me asking how much was your balance and how long did you have the card for?

Just curious. Thanks Rae

WOW!!! congratulations:beer:xx

di3004

ctcraigtaylor wrote: »

Having a beer to celebrate a good week.

Couldnt have done it without the mse board.

Egg ppi upheld
Hsbc ppi upheld

And Natwest default removed big bunch of flowers and £50 m&s vouchers for our trouble :j :j

It's hope the figures from the ppi are just as good

Fantastic:T Congratulations!:beer: