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PPI Reclaiming discussion

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  • We got a personal loan from the halifax in 2005, it's in joint names but after watching martin's article we decided to have a look and discovered that my husband is not even on the insurance policy, even though he is the main wage earner, they did'nt mention this. I know your supposed to check but I've been getting loans from them for years, (he's never been covered since 1996). I sent off a template letter and recieved a reply on the very last day of the eight week deadline. Turns out we did'nt tick a certain box and so the policy is invalid anyway, they informed us they hav'nt investigated our first complaint and we can complain to the Finacial ombudsman about that. but they will uphold our request for cancelation of PPI. Waiting to hear.
  • Having checked my natwest card online the cheeky so and so's have added £70 for credit card protection - there has been no letter or e-mail with regards to this charge so I'm hoping that a quick call will refund this amount although reading some on here probably best not to hold my breath !!

    The funny thing is that before this charge my account balance was zero as I do not normally use the card !
  • Hi everyone, Just an update I sent letter 1 to GE Money (Storecard) under the "Company has been fined" and got a reply back saying no the FSA Fine relates to policies purchased after 14th Jan 2005 and my policy was set up in June 2000. Also they enclosed a copy of the contract with my signature on it "accepting the ppi" they also stated that it had been showing on my statements.
    I then wrote back with letter 2 and editted it saying although the FSA Fine related to post 14th Jan 2005 policies I still believe you acted negligently (It was worth a try) I also stated that although I signed it I was led to believe by the sales person that it was compulsory etc.
    They have written back saying they have no way of knowing what took place the day I opened the account in store and if anything like that had taken place I would've been able to call at any time in the 1st 30 days and they would have removed it. They also state that the process they had in place was to make clear it was not compulsory (hmmmmm)
    They then just summarise and say that we are at deadlock and I will have to take it to the FO. I just feel like I don't have a case cause they will say their word against mine :confused:
    Has anyone else had anything similar???
    So far all I have had from other companies is either silence or "on yer bike" don't want to loose hope.
  • BBB
    BBB Posts: 258 Forumite
    have welcome finance replied to anyone yet?
    :beer:
  • I have finance with first response finance and in the past have asked if it was possible to cancel my PPI and was told, no as the cooling off period had passed months ago.Subsequently I was made redundant and claimed for 4 weeks of payments (approx £300).I have not been paid out yet by the st andrews group and I would like to know if I can still cancel my PPI ,also if a payout is made does this void any claim i make.I am expecting a decision from the insurers within the next few weeks.
    mark
  • Hi BBB,

    No not had a reply from Welcome or should we say Unwelcome Finance.
    Sent 1st letter 5th Oct (almost 8 weeks ago so gonna send them letter 2 today. Have you heard anything yet and what address did you sent it to (if you don't mind me asking) The branch that I got the loan from aren't there anymore so sent it to head office address on the contract which is in Batley, Yorkshire.
  • They have to me but only after second letter and basically to say that they are looking in to it.
  • I had a reply from welcome after first letter, saying they are investigating complaiint. that was 29/10/07 had nothing since, might give them a ring today.
  • suedai wrote: »
    I had a reply from welcome after first letter, saying they are investigating complaiint. that was 29/10/07 had nothing since, might give them a ring today.
    Gonna do the same Suedai let you know how I get on and vice versa please :)
    Good luck!
  • tiggrae
    tiggrae Posts: 1,771 Forumite
    nomark wrote: »
    I have finance with first response finance and in the past have asked if it was possible to cancel my PPI and was told, no as the cooling off period had passed months ago.Subsequently I was made redundant and claimed for 4 weeks of payments (approx £300).I have not been paid out yet by the st andrews group and I would like to know if I can still cancel my PPI ,also if a payout is made does this void any claim i make.I am expecting a decision from the insurers within the next few weeks.
    mark
    I think if you've made a successful claim you can't make a reclaim for having been mis sold the policy, however, you should have been able to cancel the policy at any time !!
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