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Poll : What do you think of the NEW LOOK MSE

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Comments

  • anoncol
    anoncol Posts: 982 Forumite
    Apart from all the white, there was just total lack of use of screen real estate. Information was lost. On my mobile i could only see 4 thread titles on my very high res screen.

    It tried to go modern but missed it by a continent.
  • System
    System Posts: 178,346 Community Admin
    10,000 Posts Photogenic Name Dropper
    Who in their right mind would design such a mess? Are the kids in for work experience this week or something?

    What is wrong with the current layout anyway?!
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • MSE_Martin
    MSE_Martin Posts: 8,272 Money Saving Expert
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 24 March 2015 at 6:49PM
    Hi folks,

    As you've been blunt with us above, I hope you don't mind me being the same with you. We will be rolling out the new forum regardless of this poll (though not today that was a glitch). And I want to make a few points.

    1. Registered forum members will have the option of switching back if they choose. So if you don't like it you don't have to use it.
    2. The forum everyone is saying "dont change from" - that you really like is the redesign of - is one that when we first test it 90%+ people hated. In fact some of the comments and abuse to my team above are a virtual mirror image of the last time. Much of this is that people don't want change. Yet we have to continue to improve the forum and we believe this is better. This won't be the last time either.
    3. The forum is broke. We need to make it better for mobile devices or we risk the fact google will no longer list it on mobile and we want people to have access to it whatever the medium
    4. We've been testing this with a large panel of users for many months, this isn't just being sprung from nowhwere - and we asked for volunteers. Yet of course we want your feedback to make the new one more comfortable and better for you to use, but 'scrap it' doesn't help.

    In time we hope you will like the new forum design - if not you can use the old one.

    Martin
    Martin Lewis, Money Saving Expert.
    Please note, answers don't constitute financial advice, it is based on generalised journalistic research. Always ensure any decision is made with regards to your own individual circumstance.
    Don't miss out on urgent MoneySaving, get my weekly e-mail at www.moneysavingexpert.com/tips.
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  • brightonman123
    brightonman123 Posts: 8,535 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    So, of those who voted, over 95% (of 319 votes) hated the new design.

    And almost 55% of total indicated they would leave the site, if it stayed.

    Lesson learnt by MSE, not to mess with users, I hope!


    Additional. Just seen Martin's post above, So, bye from me.
    Long time away from MSE, been dealing real life stuff..
    Sometimes seen lurking on the compers forum :-)
  • lovinituk
    lovinituk Posts: 5,711 Forumite
    1,000 Posts Combo Breaker
    MSE_Martin wrote: »
    2. The forum everyone is saying "dont change from" - that you really like is the redesign of - is one that when we first test it 90%+ people hated. Much of this is that people don't like change.
    Exactly what I said above :rotfl:

    The same people will always complain ;)
  • lovinituk
    lovinituk Posts: 5,711 Forumite
    1,000 Posts Combo Breaker
    Additional. Just seen Martin's post above, So, bye from me.
    So you ignored the bit where he said registered members will be able to switch back to the old style then?!

    So many toys being thrown out of prams over this! My 6 year old makes less fuss!
  • Ah...but will we be able to change back to the existing format permanently? or will it be just for the time being (as per MSE's original statement)?
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    MSE_Martin wrote: »
    1. Registered forum members will have the option of switching back if they choose. So if you don't like it you don't have to use it.

    Unfortunately the forum team posts, banner message, and tweets suggested that people would only have the ability to switch back for a short while.

    1tYqfgb.png

    Which implied in a "short while", people would have no choice but to use the new version. Or at least that is the natural assumption.
    MSE_Martin wrote: »
    4. We've been testing this with a large panel of users for many months, this isn't just being sprung from nowhwere - and we asked for volunteers. Yet of course we want your feedback to make the new one more comfortable and better for you to use, but 'scrap it' doesn't help.

    It has, but to be honest it still isn't in a very usable state for most people, and progress on improving it to one seemed to have stalled more or less completely until today when this was sprung on everyone. Perhaps when that wasn't intended.

    It can be improved but there is a long way to go and much of the previous testing feedback has not been acted on.
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

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  • Tigsteroonie
    Tigsteroonie Posts: 24,954 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    With all due respect, Martin, statements like "people don't want change" aren't going to bring them round to your point of view.

    I was one of those people who tested the new design - and I gave it a fair test. I didn't like it. I fed back my opinion. The team were obviously uninterested in opinions and only wanted feedback on the bugs. If we were bothered about having a version that worked cross-platform, we would have asked for it. As it was, I think we only asked for a mobile-friendly version, and not a complete revamp.

    It's a shame that you've stopped listening to your forum members - once upon a time, you actually cared. Now you just milk us for glitches, offers and tips that you can use to promote your own site and inflate your own self-worth.
    :heartpuls Mrs Marleyboy :heartpuls

    MSE: many of the benefits of a helpful family, without disadvantages like having to compete for the tv remote

    :) Proud Parents to an Aut-some son :)
  • It would be a pity to not take the preferences of so many regular posters into consideration when making the decision to change the format of the forums. We may only be a small representation of the entire number of folks using the forums but we post regularly and enjoy the community friendships and advice and knowledge that is the sum of the whole. If we WILL be able to continue to use the present format on an individual preference basis that will solve the problem but it would be a sad day if we were ignored altogether.
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