Amazon account closed with £300 Gift card.

Collabora

patman99 wrote: »

The thing about twitter, facebook and diaspora (amongst many) is that tehy are very public.

not always, as you are communicating with their media team. A prime example is Vodafone.

how many Vodafone threads are on MSE that have unresolved issues, so through MSE they contact Lee of Vodafone media team and the issue gets resolved

glentoran99

RMS2 wrote: »

So what? If your employer pays you cash in hand at the end of the week, and I come and mug you. I can lawfully say, not my problem, as I'm not the one that paid you, go see your employer.


I did the deed and I would be the one you're gunning for. If and I repeat IF, Amazon have kept the money, then they're in the firing line and a spot of county court action is in order.


Somebody has the money and if it isn't the OP (and it wasn't purchased fraudulently), then that somebody has to either supply the goods or refund the money.

if your going to try an analogy try a similar situation,

I buy a gift card,

it gets stolen from me

The thief then sells it to person C

Innocent person buys said gift card and uses it on amazon, in the meantime i report it stolen

Person C gets account closed and loses money

Person C has no comeback to amazon rather the person they bought it off

Collabora

RMS2 wrote: »

So what? If your employer pays you cash in hand at the end of the week, and I come and mug you. I can lawfully say, not my problem, as I'm not the one that paid you, go see your employer.


I did the deed and I would be the one you're gunning for. If and I repeat IF, Amazon have kept the money, then they're in the firing line and a spot of county court action is in order.


Somebody has the money and if it isn't the OP (and it wasn't purchased fraudulently), then that somebody has to either supply the goods or refund the money.

NO Because pock.io PURCHASED the GC from Amazon (so Amazon have Pock.io money). Pock.io then sold the GC to OP (so pock.io has OPs money) OP then added pock.ios GC to his account to use.

so the OP should go back to pock.io to get his money from Pock.io and then Pock.io can go back to Amazon and get their money back off Amazon.

if i purchased a Toshiba TV from Currys and it was faulty and i wanted a refund, should i go to Toshiba to get a refund as its their TV as they have money for the TV. NO i goto Currys and get refunded by Currys and then Currys goto Toshiba to get their money back.

xsellize

Guys, please help. Pock.io won't budge, they also changed their name to gift off. I've emailed amazon like 10 times, called them as well, but they won't reply!! They keep sending the same email which just says we're sorry to inform you and your account is closed. Please help someone

George_Michael

If as many posters have said is the case, Amazon don't receive their money from the gift card seller as soon as the transaction is completed but in fact is usually a few weeks later, it is pointless to keep contacting Amazon.


If they haven't received the £300 from Pock then they can't give this money to you and if this is what has happened, you will have to keep trying to get a refund from Pock/Gift off.

RFW

robatwork wrote: »

Why not try a tweet to him:

https://twitter.com/rustynash

It might be an idea to ask him/her to comment on here as it would appear others have had a similar problem.

fuzzgun19

This whole thing sounds like some sort of con. Even if Amazon haven't received some funds from Pock/giftoff, they should at least have the courtesy to let the OP know this and what the situation is.

If I were you OP, I would start thinking about legal action, £300 is a lot of money to just throw away.
I would ask for help on the site I linked to here http://forums.moneysavingexpert.com/showpost.php?p=67726830&postcount=44

To me, it's Amazon who owe you a refund but maybe more legal minded people can advise about that.

I'd be communicating only in writing with Amazon now (posted recorded delivery), and if still no joy maybe make a claim against them to get your money back.

https://www.moneyclaim.gov.uk/web/mcol/welcome

RFW

fuzzgun19 wrote: »

This whole thing sounds like some sort of con. Even if Amazon haven't received some funds from Pock/giftoff, they should at least have the courtesy to let the OP know this and what the situation is.

They have done in their initial statement in the opening post. I'll agree it looks more complicated now. I'll also agree to writing to Amazon, requesting confirmation that Pock.io/giftoff are the ones with the funds.
I'd be pursuing Giftoff too and asking them to confirm that they haven't got the money.
I'd give both 7 days to reply (and say so in the correspondence) and then get in touch with Trading Standards and ask their advice.

bxboards

I don't understand how a business like Pock.Io / Gift Off can be viable.


As I understand it, someone with a computer 'invents' an electronic coin after some time processing, and the 'coin' magically appears out of thin air. This coin in that exchanged for what is essentially real money in the form of a spendable gift voucher with a sterling amount.


The whole raison d'etre of Pock.Io / Gift Off appears to be that cryptocurrances are essentially unspendable (therefore worthless), and they need to be converted to something more like real cash to have any realworld worth. Anyone else see the huge flaw in this business model...??!

RFW

bxboards wrote: »

I don't understand how a business like Pock.Io / Gift Off can be viable.


As I understand it, someone with a computer 'invents' an electronic coin after some time processing, and the 'coin' magically appears out of thin air. This coin in that exchanged for what is essentially real money in the form of a spendable gift voucher with a sterling amount.


The whole raison d'etre of Pock.Io / Gift Off appears to be that cryptocurrances are essentially unspendable (therefore worthless), and they need to be converted to something more like real cash to have any realworld worth. Anyone else see the huge flaw in this business model...??!

I can't begin to get my head round cryptocurrencies but it does seem like big business and I have seen a number of places accepting it. Several of the gaming and exchange stores say they accept it.

As for it being a currency that gets invented out of thin air, I'd suggest that makes it exactly the same as all other currencies. The stock markets can lose or gain billions in a day, no one ever actually sees any of it, it's just fictional.