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Halifax online can't access CC statements
beardiedog
Posts: 666 Forumite
in Credit cards
Is anyone else having problems accessing their online credit card statements?
It says there aren't any available for 2015 and the account was inactive for 2014.
It says there aren't any available for 2015 and the account was inactive for 2014.
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Yes - I've had the same just this past few weeks!0
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beardiedog wrote: »Is anyone else having problems accessing their online credit card statements?
It says there aren't any available for 2015 and the account was inactive for 2014.
Working for me, 2014 and 2015.====0 -
Glad it's not just me then.
The information is correct for my old card which was cancelled last year due to fraudulent activity - and what a complete hash they made of that at the time. The details for the replacement card have just vanished.
Think it may be time to make a move.0 -
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I had this with the Clarity. Called them, said it would take two working days to sort, about 7 or 8 working days later it was fixed.0
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Mine is doing this - thought it was a problem but did wonder if it was in any way related to me closing the current account I have had with them as had both of these together for about 15 years!
Sam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
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Mines the same too. Shows account inactive from March 2014 and no statements for 2015. Had email telling me this months statement was available to view but nothing!0
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I.m having the same trouble as well. Received email saying statement on line to view but when I log on there are no statements for 2015 or ones for March -December 2014 which now say no transactions but which I have previously printed off .
Rang Halifax and they are aware of the problem but can't give a time scale as to when it will be corrected. Pity they didn't think to put a note on the website about this which would have saved me and them time and trouble.0 -
Hi Lionheart, welcome to the forum.
Was going to ring myself but seeing as you have, no point, they'll only tell me the same thing.
Just checked and it's still not sorted.0 -
Same problem here too. Can't see any statements for the last 12 months. Anything from February 2014 backwards is there.
My wife has her own Clarity and her account is displaying correctly on her own sign in right up to this month.0
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