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Lloyds Choice Rewards

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Comments

  • Lloyds_Bank
    Lloyds_Bank Posts: 377 Organisation Representative
    20aday wrote: »
    Has anyone had an email back from Lloyds at all about this issue?

    Hi 20aday,

    I sent you an acknowledgement email on 12/02/15 at 10:39am. It may have went into a spam/junk folder on your email application. Again, as above, I'm sorry that this hasn't yet been resolved.

    Thanks,

    Craig
    “Official Company Representative
    I am the official company representative of Lloyds Bank. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE[FONT=&quot].

    [/FONT]The information I have provided in this post is correct as at the date of posting."
  • pd52
    pd52 Posts: 514 Forumite
    There isn't actually any point in contacting Lloyds they just tell you they don't have a timescale for when it will be fixed :(
  • 20aday
    20aday Posts: 2,610 Forumite
    Ninth Anniversary 1,000 Posts Combo Breaker PPI Party Pooper
    Lloyds_Bank wrote: »
    Hi 20aday,

    I sent you an acknowledgement email on 12/02/15 at 10:39am. It may have went into a spam/junk folder on your email application. Again, as above, I'm sorry that this hasn't yet been resolved.

    Thanks,

    Craig

    Hello Craig,

    Unfortunately I've not received your acknowledgement and I've checked my spam/junk mail folders.

    I'll call the Credit Card team next week to order some vouchers on the number you've provided.

    Hopefully the issue will be resolved soon.
    It's not your credit score that counts, it's your credit history. Any replies are my own personal opinion and not a representation of my employer.
  • Organist
    Organist Posts: 146 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Moving my spending to my AMEX card until this issue is resolved. Not impressed with this situation.
  • 20aday
    20aday Posts: 2,610 Forumite
    Ninth Anniversary 1,000 Posts Combo Breaker PPI Party Pooper
    I notice Lloyds Bank are conducting servicing on Internet Banking in the early hours of Sunday morning (22.02) so I wonder if this'll cure our issues?
    It's not your credit score that counts, it's your credit history. Any replies are my own personal opinion and not a representation of my employer.
  • Organist
    Organist Posts: 146 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    We can but hope :)
  • pd52
    pd52 Posts: 514 Forumite
    20aday wrote: »
    I notice Lloyds Bank are conducting servicing on Internet Banking in the early hours of Sunday morning (22.02) so I wonder if this'll cure our issues?

    They seem to do it every sat night/Sunday morning
  • 20aday
    20aday Posts: 2,610 Forumite
    Ninth Anniversary 1,000 Posts Combo Breaker PPI Party Pooper
    pd52 wrote: »
    They seem to do it every sat night/Sunday morning

    Indeed they do but I'm just hoping it'll cure the error message as I'd like to redeem some of my points.

    Appreciate I can talk to the Credit Card team but just saves a phone call, that's all.
    It's not your credit score that counts, it's your credit history. Any replies are my own personal opinion and not a representation of my employer.
  • Organist
    Organist Posts: 146 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Well surprise surprise, assuming that the maintenance has been completed, the error is still occurring. What a useless organisation, if I wasn't getting the interest on the Club current account I'd be thinking of moving on. If errors like this can't be fixed what else is wrong with their systems that aren't as obvious!! And were paying £24 a year for the privilege of having this card.
  • Organist
    Organist Posts: 146 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Just thought I'd share this as I thought it sums Lloyds up for me at the moment. This was the result of following a link from an online answer to a question about contact numbers for their Credit Cards.

    http://www.lloydsbank.com/page-not-found.asp?Error=ErrorBadLookup&NotFound=/page-not-found.asp&site=lloydstsb2004&URL=?404;http://www.lloydsbank.com:80/credit_cards/credit_card_phone_numbers.asp
This discussion has been closed.
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