Add your feedback on energy supplier Zog Energy

QrizB

Umiamz said:

So it appears we'll be moved to EDF from today. They were terrible last time I was with them around 10 years ago - let's hope they've improved.

It was EDF that I left in September to join Zog   I had no problems with EDF (joined them as SoLR from GNE) although their 6-monthly billing cycle was a bit off-putting. I'd much rather have monthly ones, it only needs them to create a .pdf on my account.

QrizB

Official Ofgem announcement:
https://www.ofgem.gov.uk/publications/ofgem-appoints-edf-take-customers-zog-energy-ltd

EDF webpage:
https://www.edfenergy.com/welcoming-zog-energy-customers

EDF's tariff is (will be) "Welcome Variable", which for me in Southern region is showing here as 4.169p/kWh and 26.12p/day, including VAT. Right in line with the Ofgem cap.

For me, that's an extra £105/yr, but I'm not complaining.

Robin9

So its Edf for dual fuel for me now.

I do hope lessons were learnt from the shambolic GNE transfer.

Umiamz

QrizB said:

Umiamz said:

So it appears we'll be moved to EDF from today. They were terrible last time I was with them around 10 years ago - let's hope they've improved.

It was EDF that I left in September to join Zog   I had no problems with EDF (joined them as SoLR from GNE) although their 6-monthly billing cycle was a bit off-putting. I'd much rather have monthly ones, it only needs them to create a .pdf on my account.

6-monthly? As in they only create a bill every 6 months? I don't suppose it matters because I'll hopefully be switching come next April.

ChaunceyGardiner

EDF's tariff is (will be) "Welcome Variable", which for me in Southern region is showing here as 4.169p/kWh and 26.12p/day, including VAT. Right in line with the Ofgem cap.

Where do you find the tariff rates, or do you have to enter your details and get a quote?

Umiamz

ChaunceyGardiner said:

EDF's tariff is (will be) "Welcome Variable", which for me in Southern region is showing here as 4.169p/kWh and 26.12p/day, including VAT. Right in line with the Ofgem cap.

Where do you find the tariff rates, or do you have to enter your details and get a quote?

Using the link that he gave.

QrizB

Umiamz said:

ChaunceyGardiner said:

EDF's tariff is (will be) "Welcome Variable", which for me in Southern region is showing here as 4.169p/kWh and 26.12p/day, including VAT. Right in line with the Ofgem cap.

Where do you find the tariff rates, or do you have to enter your details and get a quote?

Using the link that he gave.

Yes, this link (cunningly hidden under the word "here"):
https://my.edfenergy.com/gas-electricity/tariff-information-labels

Norman_Castle

Umiamz said:

So it appears we'll be moved to EDF from today. They were terrible last time I was with them around 10 years ago - let's hope they've improved.

I left them years ago because of the annual over inflated DD rise. Every year I had to call them to explain how to divide annual consumption by 12. The calculations didn't involve unnecessarily overpaying then spreading the repayment of my money over the following year.

ChaunceyGardiner

QrizB said:

Umiamz said:

ChaunceyGardiner said:

EDF's tariff is (will be) "Welcome Variable", which for me in Southern region is showing here as 4.169p/kWh and 26.12p/day, including VAT. Right in line with the Ofgem cap.

Where do you find the tariff rates, or do you have to enter your details and get a quote?

Using the link that he gave.

Yes, this link (cunningly hidden under the word "here"):
https://my.edfenergy.com/gas-electricity/tariff-information-labels

Thanks, didn't notice the blue text.

booshya

QrizB said:

..

EDF's tariff is (will be) "Welcome Variable", which for me in Southern region is showing here as 4.169p/kWh and 26.12p/day, including VAT. Right in line with the Ofgem cap.

...

I suggest you prepare yourself to pay the following rates, at least initially until EDF sets up your account properly - could take a couple of months what with Christmas.

4.390p/kWh and 30.78p/day, including VAT