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Add your feedback on energy supplier Zog Energy

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  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Saving £825 , that would be two years on Zog for me .
  • Talldave
    Talldave Posts: 2,002 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    JJ_Egan said:
    Saving £825 , that would be two years on Zog for me .

    My latest switch to Gulf only saved me a paltry £300.
  • FishInGlass
    FishInGlass Posts: 144 Forumite
    Fifth Anniversary 100 Posts Photogenic Name Dropper
    Just renewed with Zog again for another year.
    Checking my records I joined them in June 2015 and have changed electricity suppliers 3 times since then. On each renewal for myself as a low user ( <6000 kWh ) their prices have always been with £1 a month of the cheapest. Monthly bills based on supplying meter reading take about 2 weeks to generate and are emailed through. All correspondance has been promptly answered. Just a shame they haven't taken up their electricity licence yet.
  • rags58
    rags58 Posts: 69 Forumite
    Tenth Anniversary 10 Posts Combo Breaker
    FishInGlass said:
    Just renewed with Zog again for another year.
    Checking my records I joined them in June 2015 and have changed electricity suppliers 3 times since then/Just a shame they haven't taken up their electricity licence yet.

    Have to agree, been with Zog 2.5 years, never had any problems. Smart smooth operation. Meter reads ,billing & prices all simple to input and understand. Would love them to supply electricity as I've also changed supplier twice in the same period and about to change in a few weeks time when my contract with my current awful supplier ends  
  • Zolablue
    Zolablue Posts: 70 Forumite
    Fourth Anniversary 10 Posts
    edited 6 November 2020 at 10:35AM
    There doesn't seem to be much recent feedback regarding Zog. They are currently showing as my cheapest gas supplier but, given the lack of feedback, I'm a little nervous to switch. Anybody got any recent information about their experiences with this company?
    Thanks
  • ZaSa1418
    ZaSa1418 Posts: 651 Forumite
    500 Posts Third Anniversary Name Dropper
    They have just taken over my supply and i have had no problems. Emails telling me all i need to know, keeping me up to date with the switch etc 
    LBM Debt Total : £48,326.50

    Pay All Your Debt Off By Xmas 2023 - #50  £1,495.29 / £12,000.00
    Saving For Christmas 2023 - £1 a day challenge - #6 £100/£1095.00
  • I have used Zog in the past and had no problems. I would use them again if they were the cheapest for me.
  • molerat
    molerat Posts: 34,633 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 6 November 2020 at 4:19PM
    I am on my second stint with them, currently since May 2018,  Not had to contact them for a while but last year I had built up a large credit and they paid it back within a week of asking and reduced the DD going forward.  Usually reply to e-mails within a day - often within a few hours. They rarely get anything wrong so no need to find out how good they are at fixing things ! Simple billing with no fancy web interface, just a simple meter read entry on last day of month and PDF bill e-mailed by 12th. Wish they would start supplying electricity - they got a licence a few years back but haven't used it :(
  • Neil_Jones
    Neil_Jones Posts: 9,565 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Zog came up cheapest for me when the prices fell in the summer, no hesitation in coming back.  Nothing changes, they're still as good as ever.

    You could do far worse.
  • ASavvyBuyer
    ASavvyBuyer Posts: 1,737 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    We have been with ZOG, for our gas, for about 4 years now. Very happy with the service & price.
    A relative is also with them and does not have any problems with their quality of service.
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