Burger King - "No Fries, No Snacks, No Chicken!"

System

There have been times at work where we have run out of milk and I've been sent across to pound land to stock up! nothing quite makes customers as angry as not having any hot drinks

System

TBeckett100 wrote: »

Went to Tesco cafe for breakfast to be told once that they had run out of bread for the toast. I was startled. I pointed them in the direction of aisle 9 but due to supply chain and ordering, they simply couldn't grab a loaf off the shop floor.

Tesco's cafes are run by an external company (Compass Group?) - hence why the staff couldn't grab a few loaves from the shop floor.

Morrisons and Sainsburys cafes are run by the supermarket. So if they run out of things the shop sells, take them from the shop floor. Though somethings are cafe only food

Unsure with Asda.

bsod

Does mse have a proof reading team?

JReacher1

ScarletMarble wrote: »

Tesco's cafes are run by an external company (Compass Group?) - hence why the staff couldn't grab a few loaves from the shop floor.

Morrisons and Sainsburys cafes are run by the supermarket. So if they run out of things the shop sells, take them from the shop floor. Though somethings are cafe only food

Unsure with Asda.

It always surprised me that Tesco who seem to have a presence in everything outsource their own customer canteen to a 3rd party. I assume it saves them money. I just find it surprising that they don't control quite an important aspect of their supermarkets.

Owain_Moneysaver

ScarletMarble wrote: »

Tesco's cafes are run by an external company (Compass Group?) - hence why the staff couldn't grab a few loaves from the shop floor.

Of course they could. Take money out of till, walk round to shop, buy bread, walk back. Ring up the bread as a petty payment on the till and put receipt in till.

Whether Compass allow or have their system set up to allow that is another matter.

Fluff15

I used to work in Greggs and occasionally we'd run out of something like sausage rolls or steak bakes, because there was a manufacturing fault and we wouldn't receive our morning order. With the responses of some of the people, you'd think we'd switched off their life support.

nomoneytoday

Owain_Moneysaver wrote: »

Of course they could. Take money out of till, walk round to shop, buy bread, walk back. Ring up the bread as a petty payment on the till and put receipt in till.

Whether Compass allow or have their system set up to allow that is another matter.

If I worked there that's exactly what i'd do. IMHO it's better to have an excess loaf than let down a customer.

trukdiver

JReacher1 wrote: »

It always surprised me that Tesco who seem to have a presence in everything outsource their own customer canteen to a 3rd party. I assume it saves them money. I just find it surprising that they don't control quite an important aspect of their supermarkets.

Tesco outsources a lot of things. Even some of the stores are leased! They build stores then sell them to a company that leases them back to Tesco. It freed up a lot of cash for expansion (and made the books look better).

trukdiver

themull1 wrote: »

I once asked in McDonalds for a bacon roll with nothing on(meaning sauce) i got a dry roll.

Exile_geordie wrote: »

so what you have done is asked for one thing but meant something else and are moaning about it?

They asked for a bacon roll with nothing on - so they were expecting a roll AND bacon. How can a "bacon roll" be interpreted as a dry roll? Do they sell dry "bacon flavoured" rolls?

System

Owain_Moneysaver wrote: »

Of course they could. Take money out of till, walk round to shop, buy bread, walk back. Ring up the bread as a petty payment on the till and put receipt in till.

Whether Compass allow or have their system set up to allow that is another matter.

At a guess based on the poster that went to a Tesco cafe and ran out of bread, not allowed to do this.