A virus and trojan?

espresso

aaroncaz wrote: »

No back to Greek.

Try this:

1. Power down your Virgin modem.

2. Power down your Netgear router.

3. After a few minutes power up your modem.

4. When the modem lights have settled, power up your router.

5. Restart your laptop.

Still Greek?

gunte

Using chrome browser install zenmate and see if that changes things.

try previous post by espresso first.

aaroncaz

espresso wrote: »

Try this:

1. Power down your Virgin modem.

2. Power down your Netgear router.

3. After a few minutes power up your modem.

4. When the modem lights have settled, power up your router.

5. Restart your laptop.

Still Greek?

Yes it is.

aaroncaz

gunte wrote: »

Using chrome browser install zenmate and see if that changes things.

try previous post by espresso first.

What is it please?

gunte

A vpn. Perfectly safe.

bsod

after rebooting modem, is your external ip address the same as it was before, it's listed in some of the screenshots you did before

is the story of greek on a phone whilst using EE's shop broadband categorically true

have you really been looking at greek holidays

elektra

Virgin support sound useless....

I was going to post both of Espresso's earlier suggestions first thing this morning ( honest !) but ran out of time.

1) You mentioned this was your second router - do you still have the first one. Can you try that. Or maybe your friend has a spare router ?

2) I don't know anything about Virgin Modems but is it possible you could directly connect your laptop to it via ethernet cable and bypass router (read this somewhere early this morning).

aaroncaz

Yes ip address is the same, yes I have been looking at Greek holidays and yes there was greek on phone whilst in EE shop on Satuday.... but I never turned off phone before connecting to EEs wifi........... I have lately had 3 emails from Greece.................Couldn't check phone while at friends house as she didn't know password for her wifi, connected laptop to her cable.

aaroncaz

elektra wrote: »

Virgin support sound useless....

I was going to post both of Espresso's earlier suggestions first thing this morning ( honest !) but ran out of time.

1) You mentioned this was your second router - do you still have the first one. Can you try that. Or maybe your friend has a spare router ?

2) I don't know anything about Virgin Modems but is it possible you could directly connect your laptop to it via ethernet cable and bypass router (read this somewhere early this morning).

I tried to connect via cable and modem earlier on but it wouldn't connect to the internet for some reason. I don't have the old router it was broken.

aaroncaz

gunte wrote: »

A vpn. Perfectly safe.

I am not sure this has worked downloaded it on chrome, cant see how to get it on firefox, doesn't seem to be available for IE, while no greek showing on googlplay on chrome, homepage is still showing google Greece.