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Another one to add to the list - First Trust Bank - £125 switch incentive

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Comments

  • castle96
    castle96 Posts: 2,984 Forumite
    Part of the Furniture 1,000 Posts
    Ii wonder if you can 'slip through the net' by trying again ?
  • castle96 wrote: »
    Ii wonder if you can 'slip through the net' by trying again ?

    Its been scribbled off my 'to do' list!
  • starM
    starM Posts: 1,464 Forumite
    Rang them today. They had no problems with me being in England but unfortunately failed on electronic id verification. They did say they Equifax for id check.
  • xxdeebeexx
    xxdeebeexx Posts: 1,964 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    starM wrote: »
    Rang them today. They had no problems with me being in England but unfortunately failed on electronic id verification. They did say they Equifax for id check.

    So what causes the electronic id verification to fail?


    tia


    dx
  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    xxdeebeexx wrote: »
    So what causes the electronic id verification to fail?


    tia


    dx
    Not on electoral roll.


    Address mismatch, even slight ones such as County included in address for some accounts and not for others, although the main issues are around flat numbers etc, ie the banks report a different address than the council does when they submit the ER data file.
  • starM
    starM Posts: 1,464 Forumite
    xxdeebeexx wrote: »
    So what causes the electronic id verification to fail?


    tia


    dx


    Don't no. I never failed on electronic id check with any other banks. Will try them one more time.
  • starM
    starM Posts: 1,464 Forumite
    Just checked my Equifax credit report - It showed a search for First Trust (Identity Check to comply with Anti Money Laundering Regulations).

    Now the reason I failed the Id check because they inputted my name incorrectly. They put Q at the end rather than B.

    Will try them again tomorrow.
  • karlie88
    karlie88 Posts: 9,114 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    starM wrote: »
    Just checked my Equifax credit report - It showed a search for First Trust (Identity Check to comply with Anti Money Laundering Regulations).

    Now the reason I failed the Id check because they inputted my name incorrectly. They put Q at the end rather than B.

    Will try them again tomorrow.

    I'd be pretty annoyed at that.

    Hope you sort it out tomorrow Boq.
    :grouphug: :D Official MSE canny forumite and HUKD VIP badge member :D :grouphug:
  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    starM wrote: »
    Now the reason I failed the Id check because they inputted my name incorrectly. They put Q at the end rather than B.
    This might be possible, but how do you know they actually did?
  • starM
    starM Posts: 1,464 Forumite
    edited 14 January 2015 at 10:48PM
    colsten wrote: »
    This might be possible, but how do you know they actually did?

    The search is showing on my Equifax online report with incorrect spelling of my name.
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