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Whatsapp EE Charges

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Comments

  • leeroy2009
    leeroy2009 Posts: 591 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    J_B wrote: »
    Doesn't look like the OP is coming back here ...................... :(

    thank god as they have clearly not been using whatsapp or have any understanding that whatsapp uses data
  • DCFC79
    DCFC79 Posts: 40,644 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    leeroy2009 wrote: »
    thank god as they have clearly not been using whatsapp or have any understanding that whatsapp uses data

    It is pretty easy to know whether your in Whatsapp or a normal text messaging app.
  • d123
    d123 Posts: 8,758 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    DCFC79 wrote: »
    It is pretty easy to know whether your in Whatsapp or a normal text messaging app.

    Not for some people it would seem ;). Maybe he will eventually return and update exactly what happened.
    ====
  • Techhead_2
    Techhead_2 Posts: 1,769 Forumite
    It occurred to me that when you first use WhatsApp on a handset it sends one SMS to validate the phone number of the SIM.

    I can think of three reasons why there might be many of these SMS sent.

    1) The user swapped the SIM between different handsets, without understanding what say happening.
    2) The user kept going into settings and using the Change Phone Number option, thinking that was how you messaged different people.
    3) For some reason validation failed so the message was repeatedly sent (I think this is unlikely as the user would remember the difficulty in setting up)
  • jem16
    jem16 Posts: 19,811 Forumite
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    Techhead wrote: »
    It occurred to me that when you first use WhatsApp on a handset it sends one SMS to validate the phone number of the SIM.

    I can think of three reasons why there might be many of these SMS sent.

    Are you suggesting that it's the validation text that has been charged for?
  • Techhead_2
    Techhead_2 Posts: 1,769 Forumite
    jem16 wrote: »
    Are you suggesting that it's the validation text that has been charged for?

    There would certainly be one initial text charged for. It's a remote possibility that more were sent in the unlikely event that the user did one of the three things above.

    However, you would expect someone to have remembered doing any of those.
  • Swipe
    Swipe Posts: 6,067 Forumite
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    I didn't get charged for validation texts when I set up whatsapp and I did it twice (got set 2 texts)
  • jem16
    jem16 Posts: 19,811 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Swipe wrote: »
    I didn't get charged for validation texts when I set up whatsapp and I did it twice (got set 2 texts)

    No I have never been charged for the validation texts either and have received more than one when swapping phones.
This discussion has been closed.
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