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Marks & Spencer Credit Note Refused

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  • JReacher1
    JReacher1 Posts: 4,663 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    If they can't read the barcode then they won't know if the credit note has already been redeemed or not. The OP could have spent the credit note on a self service till and then rubbed the barcode off and tried to spend it again.

    I am not saying the OP has done this but some people could take advantage of this.

    I think the lesson to be learnt here is to make a note of the numbers when you get them and if they get rubbed off you can then still use it in the self service till.
  • pinkshoes
    pinkshoes Posts: 20,566 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Disgusting attitude by M&S. I thought they were supposed to be good at customer service.

    I would post this on their facebook page too.

    Over 1000 people have viewed this thread, so their actions may end up costing them more than the £49 they owe you...
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
  • Altarf
    Altarf Posts: 2,916 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    redmalc wrote: »
    I have just checked our statements over the last twelve months and we spent just over £7100 with them.
    Well thats that a good customer lost.

    Really makes me laugh when people say this.

    There is no chance that the OP will stop shopping at M&S.
  • pinkshoes
    pinkshoes Posts: 20,566 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Altarf wrote: »
    Really makes me laugh when people say this.

    There is no chance that the OP will stop shopping at M&S.

    I was mis-sold something by Currys (then Dixons) many years ago who then wouldn't refund despite telling me a lie when it was sold.

    I have NEVER shopped with them or affiliated shops ever again.

    Some people are quite happy to take loyalty elsewhere...
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
  • Altarf
    Altarf Posts: 2,916 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    If the OP spent £7,100 in 12 months they are not making an occasional purchase like in Currys.

    I repeat, there is no chance that the OP will keep to their statement.
  • redmalc
    redmalc Posts: 1,435 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Altarf if i make you laugh thats nice,but i would prefer you to keep your views to yourself and do not tell me what i will do,or not do
  • Altarf
    Altarf Posts: 2,916 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    redmalc wrote: »
    Altarf if i make you laugh thats nice,but i would prefer you to keep your views to yourself and do not tell me what i will do,or not do

    If you don't want comments, then don't post on a public forum.

    Anyway, how was your last shopping trip to M&S?
  • redmalc
    redmalc Posts: 1,435 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Altarf get stuffed merry xmas
  • Altarf
    Altarf Posts: 2,916 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    redmalc wrote: »
    Altarf get stuffed merry xmas

    Ah insults. What an intelligent response.

    However I would expect nothing less from someone incapable of looking after a receipt.
  • redmalc
    redmalc Posts: 1,435 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    You are a very funny person,this forum does not benefit from idiots like you.
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