Letter from Car insurance - claim

relanium

magpiecottage wrote: »

But, as I said.


They only have to provide personal data on you in response to a Data Subject Access Request (DSAR) and can charge a fee not exceeding £10 for it.

Even then, it must be in what is known as a relevant filing system - i.e. data that can be traced to you by a reasonably competent temp with no specific knowledge of their systems.

They can also withhold information that they have good reason to believe would be harmful to you to know or would compromise the confidentiality of somebody else without their consent.

Which legislation are you referring to?

Nothing you have said suggests this.

Not from what I have read on this case.

Good news - you are!

You don't

I'm afraid you are wrong almost everywhere. Your insurer will refute the case if it can but must first establish that your assertion that it did not involve you is true.

You started sounding off last Saturday. Like most of us, staff at insurance companies like their weekends off (and no doubt had Christmas shopping to do). There would possibly have been a skeleton staff to deal with things that could not wait. However, they have had just three working days since then, one of which was Christmas Eve.

From their point of view, nobody has been injured and your car is clearly still on the road. It needs resolving but not that urgently. You possibly could choose an insurer who would pull the stops out and resolve it on Christmas Day but I bet you would not want to pay the additional premium that would entail.

You and me both.

Thank you for your response..Like i said i hope that i'm wrong here. Never had such case so it will be very good experience. I covered myself so i don't worry anymore I'm free man now. I don't trust anyone when it comes to serious business..if can do something about it why not? right? I explained to my insurer that my intense to work on it as well..how does it look i don't care if be honest. I wasn't worry about anything till they start refusing provide detailed info..it wasn't that easy even to get time when incident occurred regarding my CCTV footage..how i can go request footage if don't know time?

i wasn't asking for claimants personal details just basic things..well, my next small investment after this goes to proper dash camera with location coordination's on video record and with time

have a nice christmas.