Bank Charges Test Case Article discussion

BigNige

I have contacted HSBC and requested that they pay back charges and interest from Late 2002. They came back and said it was on hold blah blah blah. I wrote back a few weeks and explained I am in financial hardship with priority debts but havent heard back yet. I read on here that I can go back as far mid 2001. Can I go back and ask HSBC to amend the claim? I dont have statements for that period anymore?

natweststaffmember

BigNige wrote: »

I have contacted HSBC and requested that they pay back charges and interest from Late 2002. They came back and said it was on hold blah blah blah. I wrote back a few weeks and explained I am in financial hardship with priority debts but havent heard back yet. I read on here that I can go back as far mid 2001. Can I go back and ask HSBC to amend the claim? I dont have statements for that period anymore?

Yes you can ask HSBC to amend it and furthermore you can ask them for the details from there as well.

BigNige

natweststaffmember wrote: »

Yes you can ask HSBC to amend it and furthermore you can ask them for the details from there as well.

Thanks for that. My concern is that they will go heavy on me.They have been quite understanding about my debts and have set up a managed loan for me. If they pay the money do they think they will send a cheque or simply reduced the amount owed in the managed loan account?

BigNige

Success! - been offered nearly 3k as settlement!!

debtfreehopefull

any news as to when we can start reclaiming again?

bigbadbri

Hi,

Does anyone know what happens after next week if the banks case/appeal is rejected? mine has been in court for over two years and i'm i've been telling myself this should be it (but is it?)

Also if any legal whizzes can give a few scenarios of the possible outcome's then we may know a bit of what to expect come 25/06

Many thanks

roy7423

should i ssend bank an updated list of charges from the initial claim or will they look at it all in one fell swoop

jimbean82

is it today?

Blackswan_2

Hi all just starting the process of reclaiming bank charges from Natwest. Please could somebody let me know whether I should send this to my local branch because I believe a centre has been set up to deal with these claims but not sure where it is. Many thanks - hopeful reclaimer!!!

Orford

DATA PROTECTION ACT
Address For a Full bells and whistles S.A.R - (Subject Access Request)
Data Protection Manager
Regulatory Risk
2nd Floor
Business House B
Goggarburn
PO Box 1000
Edinburgh
EH12 1HQ

Address For S.A.R - (Subject Access Request) Bank statements only
Customer Relations Services Unit
1st Floor
Drummond House
Redheughs Avenue
South Gyle
Edinburgh
EH11 9JN
or, if you have online banking, follow these instructions:
1) Log into online banking
2) Click Statements on the top left hand side
3) View Bank Statements on screen
4) Select the account you want then click next
5) Hey presto you have the last 6 years statements going back to October 2002.


Address for Prelim and LBA
Customer Service Response Unit
The Cornerstone
60 South Gyle Crescent
Edinburgh
EH12 9WF