Yorkshire & Clydesdale Banks offering £150 for switching

Yorkshire_Pud

So please can anyone tell me if YB confirm that the condition has been met, if it has, BEFORE the 31 day cut off?!

I'm guessing not?

In which case the aggrieved customer has a very good case I would think.

YorkshireBoy

Yorkshire_Pud wrote: »

So please can anyone tell me if YB confirm that the condition has been met, if it has, BEFORE the 31 day cut off?!

I'm guessing not?

You guess right.


But the T&Cs are very clear (in mine and others' opinion...and, I'd say, also the FOS's if it went that far). They clearly state what you have to do...you shouldn't really need reminding that you've done it or not?

In which case the aggrieved customer has a very good case I would think.

Even when the T&Cs state VERY clearly that the £1K credit has to 'follow' the switch (and by follow they mean either same day or within a period of 31 days after)?

colsten

Yorkshire_Pud wrote: »

In which case the aggrieved customer has a very good case I would think.

You are not very likely to find many people who will agree with you on this as the rules were very clear and the aggrieved customer didn't play by the rules. The only way this could now be settled in the aggrieved customer's favour is on a goodwill basis but it appears the bank has already decided against a gesture. Time to move on.

Anon

colsten wrote: »

You are not very likely to find many people who will agree with you on this as the rules were very clear and the aggrieved customer didn't play by the rules. The only way this could now be settled in the aggrieved customer's favour is on a goodwill basis but it appears the bank has already decided against a gesture. Time to move on.

Could open/switch in a new account under the new terms though if no incentives received?

Yorkshire_Pud

I'm confident I would get the incentive if I had made the mistake described;):eek:

Companies that stiff their new customers over minor technicalities don't do well but that's just my opinion and companies have a duty to HELP their customers comply wether they are in MENSA or less blessed, again that's just my opinion.

YorkshireBoy

Yorkshire_Pud wrote: »

...companies have a duty to HELP their customers comply

I'm reminded of John McEnroe's often ranted...


"You cannot be serious!"


But, seriously, this will be down to goodwill...and largely based on the account conduct both during the early stages and since the switch date.


The account conduct of those exploiting the offer (and I was one of them) will be really quite obvious to any complaints department officer (and the FOS) with an IQ in double digits!

jimjames

Yorkshire_Pud wrote: »

I'm confident I would get the incentive if I had made the mistake described;):eek:

Companies that stiff their new customers over minor technicalities don't do well but that's just my opinion and companies have a duty to HELP their customers comply wether they are in MENSA or less blessed, again that's just my opinion.

Coop will also refuse to pay their incentive if you don't exactly meet the T&Cs. I had 1 DD that was accidentally cancelled after transfer which meant the £100 incentive was no longer payable.

MARTYM8`

YorkshireBoy wrote: »

I'm reminded of John McEnroe's often ranted...


"You cannot be serious!"


But, seriously, this will be down to goodwill...and largely based on the account conduct both during the early stages and since the switch date.


The account conduct of those exploiting the offer (and I was one of them) will be really quite obvious to any complaints department officer (and the FOS) with an IQ in double digits!

That's why I intend to keep my accounts 'busy' until I get the final £150 in case of issues/disputes - there shouldn't be as I have complied with the terms but you never know!

YorkshireBoy

MARTYM8` wrote: »

That's why I intend to keep my accounts 'busy' until I get the final £150 in case of issues/disputes - there shouldn't be as I have complied with the terms but you never know!

I've done the same with mine.


I'm expecting the last of mine to pay out later this week, and at that point all the SOs and ad-hoc credits will be cancelled (because it's very, very, messy!).

Yorkshire_Pud

If the guy/gal only opened one account they will definitely pay out especially as they are still looking for business.

If has multiple accounts will definitely NOT get the incentive!:)

How do I know?

I don't.:rotfl: