Yorkshire & Clydesdale Banks offering £150 for switching

YorkshireBoy

Archi_Bald wrote: »

Payments received today for accounts that completed the switch on January 6th.

My second tranche have paid out today too, for accounts switched on 5th Jan.


Thanks for the prompt to check!

YorkshireBoy

LplateSaver wrote: »

Anyone else having an issue with their systems being down a lot?

Telephone banking?
Internet banking?
Call Centre operations?
Or something else?

LplateSaver

YorkshireBoy wrote: »

Telephone banking?
Internet banking?
Call Centre operations?
Or something else?

Everytime I try to open an account...

thebritishbloke

LplateSaver wrote: »

Everytime I try to open an account...

So over the phone. I've not had that issue yet, and I've opened 4 accounts.

fuzzgun19

thebritishbloke wrote: »

So over the phone. I've not had that issue yet, and I've opened 4 accounts.

Me either, I used the 0800 number. When I first called, a man answered and I thought he sounded a bit miserable so I hung up and got a nice chatty lady a few mins later

LplateSaver

fuzzgun19 wrote: »

Me either, I used the 0800 number. When I first called, a man answered and I thought he sounded a bit miserable so I hung up and got a nice chatty lady a few mins later

Funny. The ones ive reached sound pleasant and proceed with the call. 10 mins in they explain their system is down and ask if they can call back. The first time it happened I said ok and never got a call back. The next times I said no so they put me on hold them gave me to another advisor... Must be me.

ChaddyBouy

I first got my scheduled call on Sunday to open another account when I wasn't available, agreed a call back with the nice chap for Monday at 7pm.

Monday comes and no call back. I call them Tuesday, no one available in the right department, schedule a call back asap that night. Call back eventually comes Wednesday lunchtime whilst at work, I call back Wednesday night and they try and transfer me but everyone busy. Schedule call back for 7:30pm Wednesday night - no call back received :mad:

MARTYM8`

ChaddyBouy wrote: »

I first got my scheduled call on Sunday to open another account when I wasn't available, agreed a call back with the nice chap for Monday at 7pm.

Monday comes and no call back. I call them Tuesday, no one available in the right department, schedule a call back asap that night. Call back eventually comes Wednesday lunchtime whilst at work, I call back Wednesday night and they try and transfer me but everyone busy. Schedule call back for 7:30pm Wednesday night - no call back received :mad:

Have you thought of just ringing their freephone number(s) at a time convenient to you. I have called them at 9am and 10.30am on weekdays in the last week or so - got straight through within seconds both times. The call back process really isn't needed?!

ChaddyBouy

MARTYM8` wrote: »

Have you thought of just ringing their freephone number(s) at a time convenient to you. I have called them at 9am and 10.30am on weekdays in the last week or so - got straight through within seconds both times. The call back process really isn't needed?!

When I call through I'm never able to proceed with that adviser, they always need to transfer me to someone else. What number are you using?

LplateSaver

chaddybouy wrote: »

when i call through i'm never able to proceed with that adviser, they always need to transfer me to someone else. What number are you using?

08002346550