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Lenovo idea pad
Jo4
Posts: 6,852 Forumite
in Techie Stuff
Does anyone know how to get files and programs back on to a Lenovo idea pad which crashed and no longer has Office or some of the documents which were previously on it?
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Comments
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From your backup perhaps?4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
CEC Email energyclub@moneysavingexpert.com0 -
debitcardmayhem wrote: »From your backup perhaps?
There is no backup from before it crashed.0 -
The battery needs recharged and the owner doesn't have the charger with them.0
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Hmmm have you tried a system restore (not a Factory Reset type restore) ... How did it crash and how did you get it back working?4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
CEC Email energyclub@moneysavingexpert.com0 -
debitcardmayhem wrote: »Hmmm have you tried a system restore (not a Factory Reset type restore) ... How did it crash and how did you get it back working?
It needed updates and the battery died while doing this so I didn't get a chance to do much. Apparently it just crashed and someone else got it working as much as it is.0 -
Use TestDisk/PhotoRec to recover data to an external drive and then perhaps Factory Restore.0
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NiftyDigits wrote: »Use TestDisk/PhotoRec to recover data to an external drive and then perhaps Factory Restore.
Thanks!! :j I don't have the Lenovo at the moment but I will see the owner tomorrow, probably around 6pm or 7pm, so I will try your suggestions then.0 -
NiftyDigits wrote: »Use TestDisk/PhotoRec to recover data to an external drive and then perhaps Factory Restore.
TestDisk is currently at 18% and it is plugged in and charging.
I haven't started PhotoRec yet! :eek:0 -
TestDisk is only at 70% now!!0
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NiftyDigits wrote: »Use TestDisk/PhotoRec to recover data to an external drive and then perhaps Factory Restore.
Where am I supposed to copy the results of TestDisk to and how do I find out how to correct the problems?
I am going to run TestDisk today again to see if I can get this computer sorted, fingers crossed.0
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