Help - Was I Mis-sold my Car?

Quentin

mattyprice4004 wrote: »

A thread full of useless arguments, grumpy people and people who think they're right no matter what arguments are presented. Good old MSE!
I have to say I'm on the fence - with DPFs being such a massive pain in the backside, I'd say the salesman should have at least mentioned it.
If my parents went to buy a new car, they'd have no idea. My Mum drives 2.5 miles each way in a 30 zone to work and back, which would clog a DPF quickly!

On the contrary.

The thread is full of good advice to the op. Apparently far better than the advice he got from the so called professionals mentioned in the op.

Your suggestion that the salesman should " have mentioned it" is also wrong, but will no doubt be music to the ears of the op who generally likes any reply that suggests he is in the right and bolsters him to think his complaints will succeed.

And what do you mean by you are "sitting on the fence"? Unless it's your way of saying I know nothing about who is right or wrong but that won't stop me criticising everyone else?

roonaldo

The complaint will not get anywhere with FOS. The OP will need to demonstrate that the car was of unsatisfactory quality at the time of the sale. The car wasnt driven home with this fault nor did it start soon after they bought it, it developed months later due to wear and tear.

motorguy

Goonie wrote: »

Now you're talking even more nonsense just to try and win and argument.

So you're acknowledging you're having an argument on the internet??

Realistically, if you're so sure you're right, why are you on here in the first place?

motorguy

roonaldo wrote: »

Grow up and take responsibility for your actions.

You were not taking out some sophisticated financial investment product so not sure why you are comparing it such a sale. There is no such thing as the sales person having a duty of care you are buying the right car.

Equally Tesco have no duty of care to ensure you are buying the right beef burgers. Currys have no duty of care to ensure your TV is not too big for your lounge.

Nothing was mis-sold. Mis-purchased yes.

Totally hits the nail on the head.

Selling of everything would be affected if it was the duty of care of the seller that it served the buyers requirements

Where would it stop? "I was missold a house because its costing me £200 a month to heat it and i cant afford that - the estate agent should have checked i could afford the bills"

Typical blame culture Britain.

Quentin

motorguy wrote: »

So you're acknowledging you're having an argument on the internet??

Realistically, if you're so sure you're right, why are you on here in the first place?

Whatever his motivation in coming here it's not to get the help or answer to the question he put into the title of the thread!

Car_54

roonaldo wrote: »

The complaint will not get anywhere with FOS. The OP will need to demonstrate that the car was of unsatisfactory quality at the time of the sale. The car wasnt driven home with this fault nor did it start soon after they bought it, it developed months later due to wear and tear.

It wasn't a fault.

It's simply a characteristic of engines with DPFs, which the OP would have known about if he'd bothered to read the handbook.

scaredofdebt

The Sale of Goods Act lays down several conditions that all goods sold by a trader must meet.

The goods must be:

as described
of satisfactory quality
fit for purpose

Arguably a diesel may not be fit for purpose if the intended purpose is tootling along a few miles every day.

Good luck with that one though!

almillar

Goonie, I'm afraid I mostly disagree with your assertion, as do most posters here, but a question - what was your thought process before you bought the car concerning diesel vs petrol?
Do you know that diesel engines take longer to warm up (heat is waste, and diesels are more efficient aren't they) so if you do short journeys, you'll not get the great MPG that's quoted for them? As well as, of course, never getting the DPF to regenerate...

motorguy

almillar wrote: »

Goonie, I'm afraid I mostly disagree with your assertion, as do most posters here, but a question - what was your thought process before you bought the car concerning diesel vs petrol?
Do you know that diesel engines take longer to warm up (heat is waste, and diesels are more efficient aren't they) so if you do short journeys, you'll not get the great MPG that's quoted for them? As well as, of course, never getting the DPF to regenerate...

And it has a floating flywheel, which will inevitably need replaced by 80K miles if you're doing long runs, but much sooner if you're doing short frequent runs.

Budget £800+ for that....

poppasmurf_bewdley

motorguy wrote: »

And it has a floating flywheel, which will inevitably need replaced by 80K miles if you're doing long runs, but much sooner if you're doing short frequent runs.

Budget £800+ for that....

My God. Don't tell the OP that. He'll be saying the dealer should have warned him about that too ...!