Tesco consider adding the points of discarded receipt as theft

Money-Saving-King

Cornucopia wrote: »

And another thing: This doesn't make business sense, either. Tescos will lose vastly more than 2p profit even if the OP shops somewhere else for 3 months.

It's their business they can do what they want. Loss prevention is a massive part of any retail business, it helps keep a company above as the margins in retail are very, very thin. The key part of loss prevention is having strict procedures in place to prevent loss's this is obviously a case because if everyone did what the op did it'll soon mount up.

Yes Aldi & Lidl do well and those types of company are here to stay. Tesco has lost market share but it was bound to happen sooner or later as new players entered the market with a different approach. It's pretty much impossible for Tesco to take back the market share that Aldi & Lidl have gained as they have different approaches to the grocery market.

Aldi & Lidl will continue to do well. Tesco will most likely compete with the most similar retailers to them eg Asda, Sainsbury's & Morrison's as it'll be much easier for them to gain customers from the other 3 than Aldi & Lidl.

topdaddy_2

Cornucopia wrote: »

Ah yes, the pithy repost of those who have nothing constructive to say.
if this is the case why the following text?
If you don't agree with my posts, that's fine. See if you can summon up a new argument that is not simply restating the logic I have already objected to.
I "summon" an arguement and then you reply to it below.
It became a criminal matter as soon as an alleged crime was committed.
thats not how the law works. I can call you a thief without you being a thief
As I said, I don't really understand why some people consider my views on this to be controversial. These people (Tesco, the Banks, TV Licensing, the PPCs) are there to serve us. It concerns me greatly that they seem to want to make up the rules as they go along, hold inappropriate or even unlawful investigations and seek to dispose of the matters concerned in ways that many reasonable people would/should consider to be "taking the law into their own hands".
the law is there to protect all. If I choose not to trade with you, I shall not be forced to. This is true on the small and greater scale, ie individuals through business to whole countries
There's a phrase I never expected to read on a Monday morning... or ever.
why the hell not? They do have rights, you know that right?
Retailers are there to retail, let them leave the policing to the professionals.

Theyre not policing, after all none was detained or punished,just service refused.

Viberduo

Not read more than page 1 but I have lost receipts in the past with points and its basically a "tough" attitude, just as I have used the recycling machines and the cans have scanned through incorrectly meaning I lose points.

So they think not correctly allocating points is ok but someone getting points from a unused receipt is theft sounds just greedy to me.

Cornucopia

topdaddy wrote:

if this is the case why the following text?

Obviously drawing attention to the fact you had posted something unconstructive.

I "summon" an arguement and then you reply to it below.

Your original post contained nothing new.

thats not how the law works. I can call you a thief without you being a thief

My interpretation is accurate, AFAIK. Your comment refers (potentially) to the offence of libel or defamation (depending on the circumstances). Which is part of my objection to Tesco's behaviour.

the law is there to protect all. If I choose not to trade with you, I shall not be forced to. This is true on the small and greater scale, ie individuals through business to whole countries

It's so petty, and it raises issues of the possible offences committed by Tesco in asserting their rights. You do see that?

why the hell not? They do have rights, you know that right?

Corporate entities do not have the same rights as real humans, which is as it should be. Sometimes they need to be reminded of that.

As I said: Retailers are there to retail, let them leave the policing to the professionals. That sums up my views on the matter quite adequately

Theyre not policing, after all none was detained or punished,just service refused.

That is not the definition of policing. As I understand the OP's story, he was detained, though it's not clear for how long, or whether he went willingly or not.

I find it very disappointing that so many posters seem to be on Tesco's side. Hopefully this tolerance to corporate pettiness won't come back to bite you.

Money-Saving-King

Cornucopia wrote: »

As I said: Retailers are there to retail, let them leave the policing to the professionals. That sums up my views on the matter quite adequately,

Part of retailing is having loyalty schemes. Loyalty schemes always have rules. Part of retailing therefore is to enforce those rules. Therefore all Tesco have done in this case is retailing. Stop trying to pretend it's something it isn't.

Cornucopia

Money-Saving-King wrote: »

Part of retailing is having loyalty schemes. Loyalty schemes always have rules. Part of retailing therefore is to enforce those rules. Therefore all Tesco have done in this case is retailing.

Not really. As as said before, a more appropriate punishment might have been to throw the OP out of the Clubcard scheme, if what he did was a breach of the Ts & Cs.

If this sort of thing is important to Tescos, perhaps they need to print "non transferable" clearly on the receipt? Or perhaps they should hold points for people who've forgotten their cards online? Or perhaps they should get rid of the forgotten card points altogether? They ought to take responsibility to manage things securely, if it is important to them.

Stop trying to pretend it's something it isn't.

I'm not going to apologise for giving a broader legal and moral view than some commentators on this thread.

lucy03

Cornucopia wrote: »

And another thing: This doesn't make business sense, either. Tescos will lose vastly more than 2p profit even if the OP shops somewhere else for 3 months.

I doubt they'd be worried about this. IMO both shop-lifting and deliberately using discarded receipts are intended to deprive Tesco of money. There are inevitably endless amounts of potential arguments about how bad each offence is compared to the other but taking a stand in all instances such as this is IMO a sensible policy.

The fact that the OP has posted here regarding the matter might well have stopped some other people doing the same. That in itself might have recovered Tesco more money than the OP would have generated in profits.

Money-Saving-King

As Lucy03 said above & I've already mentioned how seriously retailers take loss prevention. It's not like the op if it worked would have done it once, it would have kept on happening.

lucy03

Cornucopia wrote: »

I find it very disappointing that so many posters seem to be on Tesco's side. Hopefully this tolerance to corporate pettiness won't come back to bite you.

I'm on Tesco's side. I don't see why they should tolerate people who steal from their tills, who shop-lift, or try and steal club-points from them.

anotheruser

subboy2 wrote: »

Nonsense. Utter nonsense.

Good reply... really a worthwhile opinion, which 4 people "liked", despite nobody giving a clear view on why they think this, suggesting they don't know why, which then almost voids the whole opinion.

If you really think "stealing " points from a Tesco receipt warrants being banned from a store then what would you do if someone damages stock or mocks the staff?
That's like saying we should put all people in prison, no matter what crime they committed.

lucy03 wrote: »

I'm on Tesco's side. I don't see why they should tolerate people who steal from their tills, who shop-lift, or try and steal club-points from them.

But the OP didn't steal clubcard points from anyone!

I don't understand why people think using the points on a discarded receipt amounts to stealing the points?
Surely when the receipt was lost/dropped/whatever, the points then became orphaned.... it's 2 points, not someone's teddy bear!

Question: When you throw stuff out, is it still yours?
Perhaps the original owner of the receipt couldn't be bothered in throwing it in the bin (like a lot of people do); in which case the OP did a bit of a favour by picking up, essentially what is litter?

Cornucopia wrote: »

If this sort of thing is important to Tesco, perhaps they need to print "non transferable" clearly on the receipt?

Or better still, not have the option to re-claim points when a transaction is completed? Yes people may say "well I'm entitled to the points" - well if they are that important to you, you should have had your card with you.
Considering you can order new cards and key fobs all the time, there is no excuse really.